Full-Time
Service Writer
Posted on 4/12/2024
Sells and services vehicles and trailers
Compensation Overview
$20 - $24Hourly
Junior, Mid, Senior
Brighton, CO, USA
- High School diploma or equivalent
- Valid driver's license
- Good standing MVR
- Ability to obtain a CDL within 90 days of employment (diesel service department)
- Ability to multi-task
- Detail oriented
- Excellent verbal and communication skills
- Ability to work any shift if needed
- Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening
- Listen to the customer description of the problems or service needed
- Determine the type of service required and prepare a service order
- Engage in upsells and promotions for additional equipment and services
- Obtain customer authorization and signatures for all repairs
- Present the repair order to Foreman for dispatch
- Prepare and present the customer with quotes for all repairs
- Communicate with the customer and Foreman during repairs
- Work with the Foreman to ensure the repair is completed
- Prepare and invoice Repair Order (RO)
- Contact the customer for pick up or delivery
- Ensure that Secured Payment is made prior to releasing serviced vehicles
- Keep Uptime Pro updated as needed (Freightliner Elite Support locations)
- Answer service calls
- Additional duties as assigned
At Transwest Automotive Group, employees thrive within a specialized environment that is geared towards redefining the automotive and vehicle service industry. With a focus on offering a diverse lineup of vehicles including RVs, trucks, and commercial trailers, the company stands out for its tailored technological solutions and comprehensive service options. This focus not only empowers the industry with innovative services but also fosters a culture of excellence and dedication within the team, making it an attractive place for professionals aiming to advance their careers in automotive services.
Company Stage
N/A
Total Funding
N/A
Headquarters
Brighton, Colorado
Founded
1990