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Accenture

Advises businesses and runs their technology

Infrastructure Technology Support Practitioner

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeNo salary listedRemote

About the Job

Requirements

  • Several years of experience in IT infrastructure, workplace services, or technology operations.
  • Good knowledge of networking, end-user computing, operating systems, and enterprise applications.
  • Experience supporting or implementing infrastructure and technology projects.
  • Strong communication and stakeholder-management skills.
  • Very good German and English proficiency and a structured, solution-oriented working style.

Responsibilities

  • Provide first- and second-level support for infrastructure, networking, workplace, and enterprise applications.
  • Support infrastructure rollouts, office deployments, network implementations, and technology refreshes across the DACH region.
  • Serve as the liaison between local stakeholders and global technology, infrastructure, and security teams.
  • Coordinate technology projects with architects, project managers, and external service providers.
  • Analyze recurring technical challenges and develop sustainable solutions to continuously improve service quality.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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