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Total Quality Logistics

Freight brokerage linking shippers to carriers

Account Representative

Account ExecutiveConfirmed live in the last 24 hours
Full-timeColumbus, OH, USA

About the Job

Requirements

  • No prior experience is necessary; the role includes an accelerated training program.
  • A college degree is preferred but not required.
  • An elite work ethic and willingness to work in-office are required.
  • Ability to handle dynamic operations with urgency and juggle competing tasks is required.
  • Strong communication skills and ability to handle conflict are required.
  • A solution-focused approach and exceptional customer service are required.
  • Ability to work with current technologies is required.

Responsibilities

  • Communicate with the sales team and customers as a subject matter expert to build and maintain relationships.
  • Manage projects from start to finish, oversee daily shipments, and resolve issues to ensure pickups and deliveries are on time.
  • Work with the sales team to provide and negotiate competitive pricing.
  • Input, update, and manage shipment information in company systems.
  • Collaborate with the support team to ensure each shipment is serviced properly.
  • Assist with billing and accounting responsibilities as needed.
  • After training, grow new and existing business by presenting transportation services to customers and handling freight issues 24/7/365.

Desired Qualifications

  • Compete in a fast-paced, high-energy environment; be self-motivated, set ambitious goals, and work persistently to achieve them.
  • Be coachable while also working independently and assertively to solve problems.
  • Be eager to develop complex logistics solutions while delivering excellent customer service.
  • Military veterans are encouraged to apply.

About the Company

Total Quality Logistics

Freight brokerage linking shippers to carriers

Total Quality Logistics (TQL) acts as a freight broker that connects shippers needing truckload transport with vetted carriers that have the capacity to move it. Its service operates around the clock, 24/7/365, with sales and support teams handling accounting, after-hours calls, and special handling to ensure shipments move smoothly. TQL differentiates itself through its large scale in the $500 billion logistics market, an extensive network of carriers, around-the-clock support, and a transparent, career-oriented culture that emphasizes advancement and performance-based pay. The goal is to move shipments reliably and efficiently while expanding market share and providing employees with clear paths to career growth and earnings based on performance.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
1997

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