Gift Card Manager

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Applications for this role will close on 20.11.26

The Role

We’re looking for a commercially minded and analytical Gift Card Manager to lead and grow our European Gift Card programme. In this high-profile Pan-European role, you'll be responsible for driving sales performance across multiple channels while ensuring the smooth operational delivery of the programme. You'll work across Marketing, Finance, Store Operations, IT and external partners to optimise performance, identify growth opportunities and deliver an outstanding customer experience.

What You'll Do

• Lead the day-to-day management of the European Gift Card programme across stores and partner channels.
• Deliver sales, revenue and budget targets while identifying opportunities for future growth.
• Manage inventory planning, forecasting, store allocations and programme operations.
• Analyse sales performance and market trends to drive commercial decision-making and continuous improvement.
• Oversee marketing campaigns from briefing through to execution and performance review.
• Build and manage relationships with key internal stakeholders and external partners.
• Ensure accurate reporting, robust programme governance and operational excellence.
• Support new market launches, business initiatives and strategic projects.
• Lead, coach and develop the Gift Card Officer.
  

Who You Are

• A commercially driven professional with strong analytical and problem-solving skills.
• Experienced in managing operational processes, reporting and programme performance.
• Confident working with large data sets and turning insights into actionable recommendations.
• Skilled at building relationships and influencing stakeholders across multiple functions.
• Highly organised, able to balance strategic priorities with day-to-day execution.
• Experienced in managing multiple projects and delivering results in a fast-paced environment.
• Advanced user of Excel, PowerPoint and Power BI.
• Previous experience in gift cards, retail, loyalty, prepaid products or a similar commercial programme management environment would be advantageous.

You must have the legal right to work in the country you are applying to.

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