Full-Time

Network Optimization Engineer

Posted on 5/17/2024

Xylem

Xylem

5,001-10,000 employees

Advanced water management and technology solutions

Industrial & Manufacturing
Hardware

Mid

Morrisville, NC, USA

Required Skills
Python
Communications
NoSQL
Atlassian
Customer Service
Data Analysis
Requirements
  • Associate’s degree or Bachelor's degree in Engineering or Computer Sciences
  • 3+ years of experience with Python or similar scripting language
  • 3+ years of experience with MSSQL and/or NoSQL databases
  • Experience with Power BI or other UI/dashboard tools considered a plus
  • Basic understanding of REST APIs
  • Basic understanding of networking concepts
  • Understanding of RF communications, transmissions, and theory considered a plus
  • Must be a quick learner with a technical background
  • Effective communication and interpersonal skills
  • Familiarity with Atlassian products considered a plus
  • ITIL certifications a plus
  • Willing to travel up to 25% at times
Responsibilities
  • Provide operational support to Network Optimization Manager, Managed Services resources, and customers
  • Develop reports and/or dashboards for customer service level agreement (SLA) analytics
  • Conduct in-depth database monitoring and analysis for Sensus Regional Network Interface data streams
  • Develop data integrations between multiple internal data sources
  • Support system integration & analysis for the Sensus FlexNet System
  • Provide support on a complex system by troubleshooting system configuration, hardware, firmware, and software issues
  • Monitor system hardware and software for proper delivery of data for customer operations
  • Provide feedback to design and development engineering for product improvement
  • Compiling and delivering monthly SLA reports to customers
  • Participation in Xylem Watermark volunteer activities

Xylem specializes in advanced water technologies and solutions, integrating digital technology and analytics to improve water and wastewater management, conservation, and reuse. The company offers a range of products such as water meters, pumps, and controllers to support sustainable water solutions.

Company Stage

Seed

Total Funding

$10.2M

Headquarters

Washington, District of Columbia

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

24%

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

INACTIVE