Laboratory Operations Manager

Job Functions, Duties, Responsibilities and Position Qualifications:

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Scottsdale, AZ | Dermatopathology Division

Lead Operations. Develop Teams. Drive Growth.

Histology, dermatopathology, or anatomic pathology laboratory leadership experience is required.

As the Laboratory Operations Manager, you will provide strategic and operational leadership for our Scottsdale histology laboratory within the Dermatopathology Division. This role requires a strong understanding of histology operations, laboratory workflows, quality standards, and regulatory compliance, combined with the leadership skills necessary to build high-performing teams and drive business results.

This is an exciting opportunity for a results-driven leader who thrives in a fast-paced healthcare environment and is passionate about building high-performing teams and advancing laboratory operations.

Key Responsibilities

• Build, mentor, and inspire a high-performing laboratory team through coaching, performance management, and professional development.
• Foster a culture of accountability, teamwork, engagement, and continuous improvement.
• Partner with Human Resources to support employee relations, talent development, and workforce planning.
• Ensure staffing strategies effectively support laboratory growth, operational demands, and service excellence.
• Lead the day-to-day operations of the Scottsdale laboratory, ensuring quality, efficiency, and exceptional service delivery.
• Monitor and improve key performance indicators, including turnaround times, productivity, staffing efficiency, and client satisfaction.
• Identify opportunities to streamline workflows, improve processes, and enhance the overall laboratory experience for employees and clients.
• Champion operational initiatives that support scalability, innovation, and long-term success.

Influence Business Performance

• Partner with physician and operational leadership to execute strategic initiatives and achieve business goals.
• Manage budgets, labor utilization, and operational resources to drive strong financial performance.
• Evaluate performance trends and implement solutions that improve efficiency, profitability, and service delivery.
• Collaborate with Revenue Cycle and Billing teams to monitor key financial indicators and identify opportunities for improvement.

Ensure Quality and Compliance

• Maintain compliance with CAP, CLIA, HIPAA, OSHA, EPA, and other applicable regulatory and accreditation standards.
• Promote a culture of quality, patient safety, and continuous improvement.
• Lead quality initiatives, inspection readiness efforts, and corrective action plans to ensure operational excellence.

Partner Across the Organization

• Build strong relationships with physicians, Sales, Human Resources, Information Technology, Compliance, Procurement, and other key stakeholders.
• Support business development efforts, strengthen client partnerships, and help identify opportunities for growth.
• Oversee laboratory resources, equipment, vendor relationships, and operational reporting to ensure the organization is positioned for success.

Qualifications

• Bachelor's degree in Laboratory Science, Biological Sciences, Healthcare Administration, Business Administration, or a related field.
• HT or HTL certification through the American Society for Clinical Pathology (ASCP).
• Minimum of three (3) years of progressive experience in histology laboratory operations, dermatopathology, anatomic pathology, or a related laboratory environment.
• Demonstrated experience managing budgets, labor utilization, operational metrics, and financial performance.
• Working knowledge of laboratory regulatory and accreditation requirements, including CAP, CLIA, HIPAA, and OSHA standards.

Why Join Sonic Healthcare USA?

You are made of leadership material. You have proven people skills, an eye for the big picture, and the drive to succeed. In return, you'll find the support of an experienced team, opportunities for professional growth, competitive benefits, and the ability to make a meaningful impact on patient care and organizational success.

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Scheduled Weekly Hours:

40

Work Shift:

1st Shift (United States of America)

Job Category:

Laboratory Operations

Company:

Laboratory Medicine Consultants LTD

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.