Senior Director, Technology – SOX Technology Controls

At Capital One, we dare to dream, disrupt, and deliver a better way.  Our goal is simple - bring ingenuity, simplicity, and humanity to an industry ripe for change. We empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients. 

As a Senior Director in the Capital One Technology organization, you will apply your leadership and analytical skills to our highest profile technology controls program. You will act as a thought leader working across the business to develop and implement cutting edge risk solutions to ensure Capital One’s continued success. Senior Directors in Capital One’s technology organization partner across the enterprise with executives, engineers, and risk leaders to deliver strategic value at scale. 

The ideal candidate will be a highly motivated technology professional with a passion for risk management and deep experience with technology controls. The candidate will develop, implement, and monitor a strategic vision for the target control portfolio. Further, the candidate possesses expert communication skills, is results focused, and has a strong track record of problem solving, influencing senior leaders, and collaborating across teams and organizations. 

Responsibilities:

• Leads work related to Capital One’s Sarbanes Oxley Technology controls program, working with first line of defense Technology and Cyber teams, lines of businesses, and second line of defense. 

• Supports interactions with internal and external auditors and regulatory agencies, related to the portfolio

• Monitors the risk landscape to proactively identify potential risks to the business and stays current on the changing regulatory environment. 

• Leads high performing product and business reviews of capacity, prioritization and delivery performance.

• Establishes strategic and tactical outcomes and goals, including objectives, key results, and key metrics

• Leads planning and delivery Operating Model alignment with product partners (as appropriate).

• Partners with tech, product and business leaders to align on capacity, planning to enable prioritization.

• Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization.

• Lead and develop a team of direct reports.

• Excellent problem solving, influencing skills and an organizational change agent.

• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker.

• Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.

• Drives rigor in Capital One’s technology control environment including reportings, escalation, and quality control

• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners.

• Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed.

The person will:

• Be a strategic partner and drive the results for a holistic associate experience.

• Work closely with our internal customers to understand opportunities and work with cross-functional teams to determine priorities.

• Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products.

• Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy.

• Grow and develop program managers to help deliver on our roadmap and strategic priorities.

We want you if you are: 

• Intellectually Curious. You’re comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

• Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. 

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies.

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor.

Basic Qualifications:

• Bachelor’s Degree

• At least 9 years of process, project or program management experience

• At least 7 years of people management experience 

Preferred Qualifications:

• Master’s Degree

• 8+ years of people management experience 

• 5+ years of product or application development experience in a leadership role

• CSM, PMP, Lean, Agile or Six Sigma certification

• Exceptional analytical thinker with strong conceptual and problem solving skills, sound independent judgment, and meticulous attention to detail

• Highly effective in rapidly changing environments

• Experience in a regulated environment

• AWS Cloud Practitioner certification

• Expert knowledge of technology processes in a cloud environment, including emerging technologies

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $264,300 - $301,700 for Sr. Director, TechnologyNew York, NY: $288,400 - $329,100 for Sr. Director, TechnologyRichmond, VA: $240,300 - $274,300 for Sr. Director, Technology

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).