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Kaiser Permanente

Integrated healthcare provider and payer platform

Compliance Consultant 4 - Commercial Health Plan Compliance

Regulatory Compliance & EthicsPosted on Nov 11
Full-timePasadena, CA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Health Care Administration, Clinical, Law, Public Health, Business, or a related field is required; additional equivalent work experience in a directly related field may substitute for the degree.
  • A minimum of six years of experience is required in compliance, health care operations (quality, risk, etc.), audit, finance, regulatory or public policy development, investigations, information security, insurance/health plan governance, or a directly related field.

Responsibilities

  • Provide information, resources, advice, and expertise to coworkers and customers; build relationships with cross-functional stakeholders; influence others through technical explanations and examples; adapt to competing demands and new responsibilities; seek and address performance feedback; provide feedback; create and execute plans to develop strengths and weaknesses; support team collaboration; and learn from change, difficulties, and feedback.
  • Complete work assignments and support business-specific projects by applying subject-area expertise; support work plans for business priorities and deadlines; ensure the team follows procedures and policies; coordinate resources; collaborate cross-functionally on business decisions; solve complex problems; escalate high-priority issues or risks; and identify improvement opportunities.
  • Conduct company compliance activities with internal and external stakeholders by applying established regulations and standards, recommending the design, development, and execution of strategic compliance initiatives, and documenting compliance activities.
  • Develop compliance reports by evaluating and summarizing compliance data, audit information, potential risks, and remedies; report key compliance drivers, liabilities, and performance indicators to management; and develop draft presentations of findings.
  • Conduct compliance investigations by collecting and analyzing quantitative and qualitative data, conducting interviews as appropriate, researching business issues, identifying potential action steps, and contributing to corrective action plans for substantiated allegations.
  • Support management of projects or compliance components of cross-functional projects by coordinating stakeholder contacts, recommending team resources, assisting with development, analysis, and management of project plans, and coordinating schedules and resource forecasts.
  • Support regulatory compliance by monitoring regulatory changes, analyzing regulatory impacts, and supporting implementation of designated changes.
  • Coordinate compliance efforts by identifying requirements, assessing compliance gaps and corrective actions, creating or revising moderately complex standards, policies, procedures, and training, and monitoring ongoing adherence.

Desired Qualifications

  • Four years of experience in health plan compliance.
  • Four years of experience in health plan operations.
  • Three years of experience working cross-functionally across departments, functions, or business lines.
  • Three years of health care experience.
  • Two years of project management experience.
  • Two years of experience in a leadership role, with or without direct reports.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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