Financial Institution Services Claims Intern

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.


This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Division Overview 

Great American Financial Institution Services Division (FIS) provides risk management, fee income, and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders, and mortgage lenders throughout the U.S. and Canada. FIS serves a diverse client base that includes commercial banks, credit unions, finance companies, buy-here pay-here dealers, and leasing and rental organizations. The division helps financial institutions effectively manage risk while supporting their business and customer needs. 

http://www.greatamericaninsurancegroup.com/about-us/business-operations/division/financial-institution-services 

Position Overview 

The FIS Division is seeking a Claims Intern (Spring 2027) to provide administrative and project support throughout the claims process. This opportunity is designed for a motivated college student interested in building practical business, insurance, or risk management experience while supporting the day-to-day operations of the Claims team. The intern will work a minimum of 16 hours per week during business hours. The position follows a hybrid schedule based out of the downtown Cincinnati office, with at least 50% of working time in the office; the initial training period will be predominantly in office.  

Responsibilities 

• Provide project and administrative support to Claims staff to help facilitate efficient claims operations. 

• Manage incoming document mailboxes and add supporting documentation and vendor reports to electronic claim files. 

• Review, enter, and process vendor invoices for payment within established authority levels. 

• Prepare and distribute correspondence to appropriate parties. 

• Learn and use claims systems, databases, and other business applications to complete assigned work. 

• Maintain accurate and organized claim documentation and records. 

• Communicate effectively with team members and other stakeholders while supporting claims-related activities. 

• Participate in special projects and additional assignments as needed. 

Job Requirements 

• Must be currently enrolled in an accredited college or university with an overall GPA of 3.0 or higher, pursuing degree in Risk Management and Insurance, Business or related disciplines are encouraged to apply. 

• Available to work a minimum of 16 hours per week during business hours, with full availability on Tuesdays and Thursdays 

• Working knowledge of Microsoft Office including Excel, Word, and Outlook 

• Demonstrates strong communication, analytical, planning, and organizational skills. 

• Brings an energetic, outgoing, and collaborative approach to working with others. 

• Proven leadership skills through work experience (prior internship/co-ops), campus involvement, and/or extracurricular activities 

• Self-motivated and comfortable working effectively in both in-office and virtual environments. 

Business Unit:

Financial Institution Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.