Front Desk Clerk

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guestand resident experiences.

Your job will include:

• Act as thepropertyliaison and provide guestsand residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with yourPropertyManager and communicate frequently toaddress inquiriesin a timely and professional manner.
• Prioritizecustomersatisfaction, address conflicts and solve problems promptly.
• Maintain workspace standards by keeping the front desk and surrounding reception area clean, organized, and welcoming.
• Oversee retail and inventory, which includes restocking the retail store, and tracking inventory levels.
• Manage guest reservations, coordinating check-ins, check-outs, and site assignments through the property management system.
• Act as a true team player by jumping in to assist other departments with tasks or special projects outside of standard front desk duties as needed.

Experience & skills you need:

• High school diploma or equivalent experience. 
• 1+ yearsof experience in customer servicewithexceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.
• A highly adaptable, team-oriented attitude with a willingness to assist wherever the property needs support.