Tech Lead Software Engineering
About the job
- At least 8 years of experience in full-stack development, with a strong emphasis on back-end systems.
- Strong experience building back-end services in Python, such as FastAPI, Django, or Flask.
- Proficiency in modern front-end development using JavaScript or TypeScript, React, and frameworks such as Next.js.
- Experience designing and consuming REST and/or GraphQL APIs.
- Strong understanding of databases, data modeling, and system design.
- Ability to build and own systems end-to-end, from infrastructure to user interface.
- Strong understanding of performance, scalability, and distributed systems fundamentals.
- Own and lead development of core product features across the stack, with a back-end focus of approximately 60% and front-end contributions of approximately 40%.
- Mentor team members.
- Design and build scalable back-end systems in Python, including APIs, services, and data pipelines that support AI-driven functionality.
- Develop intuitive, high-performance front-end experiences using JavaScript or TypeScript and React.
- Architect systems with a focus on reliability, scalability, and maintainability.
- Partner with product, design, and leadership to translate ambiguous requirements into robust technical solutions.
- Define and implement best practices for back-end architecture, service design, and data modeling.
- Drive performance optimization across back-end systems and front-end applications.
- Lead code reviews, technical design discussions, and architectural decision-making.
- Experience working on AI-driven products or healthcare systems.
- Familiarity with real-time systems, including WebSockets, streaming, and asynchronous processing.
- Experience with cloud infrastructure such as AWS or GCP and modern deployment practices.
- Exposure to event-driven architectures or background job systems such as Celery or Kafka.
- Experience building internal tools or developer platforms.
About the company
SuperDial helps individuals and healthcare providers manage and reduce medical expenses by specializing in out-of-network claims and medical bill negotiations. It handles both paid and unpaid bills with a performance-based fee structure. For paid bills, it files claims with the client’s insurer to seek approval and reimbursement. For unpaid bills, it negotiates with healthcare providers and debt collectors to lower the amount owed. Fees are 9.5% of the reimbursed amount once a claim is approved, or 25% of the amount saved through negotiation, and clients pay only when savings or reductions are achieved. The company differentiates itself by combining insurance-claim filing and bill negotiation under a contingency-based model, serving patients, out-of-network providers, and enterprises looking to control healthcare costs. Its goal is to deliver financial relief and lower medical expenses for its clients.
Company Size
51-200
Company Stage
Debt Financing
Total Funding
$19.2M
Headquarters
San Francisco, California
Founded
2021
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Simplify's Take
What believers are saying
- Guardian partnered with SuperDial on April 27, 2026 for dental attestation outreach.
- SuperDial raised $15 million in June 2025, extending runway for product expansion.
- MajorBoost acquisition in January 2025 deepened insurance IVR navigation and claims follow-up capabilities.
What critics are saying
- Hundreds of competitors include Infinx, R1 RCM, Commure, and GeBBS, compressing pricing.
- Agentman and other voice vendors undercut SuperDial with simpler self-serve offerings in 2026.
- If payer APIs replace phone workflows, SuperDial's call-automation wedge loses relevance quickly.
What makes SuperDial unique
- SuperDial focuses on outbound payer workflows, not broad patient engagement, as of 2026.
- Its HIPAA, SOC 2 Type II voice agents automate IVR navigation and hold time.
- Omega Healthcare and athenahealth integrations validate enterprise distribution across revenue-cycle operations.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance