Patient Benefit Advisor - Seiu, Full Time, Day Shift

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Hospital/medical business office experience with insurance procedures and patient interaction: Preferred

Essential Functions:

• Educates patients on benefits and programs. Collects demographic and insurance information from patients, collects expected patient responsibility or makes arrangements for the collection of that amount, and financially secures the account. Determines accounts that may be eligible for government assistance programs or hospital charity care.
• Works with patients to ensure encounters are financially secured prior to time of discharge. This includes insurance verification and collection of patient financial liability. It also may include notification to payer of admission and/or assistance in initiating authorization.
• Responds to questions from patients, insurers and other appropriate parties pertaining to an account. Educates patients on available external assistance programs as well as hospital charity/discount program.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.