Inactive
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Capgemini

Global consulting, technology services, outsourcing

Customer Experience Associate - German, Turkish

Customer SupportPosted on Sep 29
Full-timeCairo, Cairo Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

  • Be a fresh graduate with a Bachelor's degree in any field.
  • Have graduated between 2024 and 2026.
  • Be fluent in German or Turkish and English, in both written and spoken communication.
  • Have a strong customer focus and service-oriented mindset.
  • Have strong problem-solving abilities.
  • Be adaptable and willing to learn.
  • Be able to work effectively in a collaborative environment.

Responsibilities

  • Support customers and resolve inquiries.
  • Contribute to delivering a high-quality customer experience.
  • Develop customer service and support practices, communication and stakeholder management, issue resolution and problem-solving, customer experience excellence, and service quality through the program.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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