ABOUT THE ROLE

The role of Workplace Experience is a holistic approach to creating the optimal environment for employees to do their work. It examines how space and technology can drive better business outcomes—from employee productivity, engagement, retention, and a diversified culture of excellence. The Senior Workplace Specialist provides workplace services and administrative support to increase individual well-being, personal productivity, and organizational effectiveness. With a primary role in facilitation, this role is at the forefront of delivering a positive office experience via culinary, janitorial, maintenance and space planning programs. As part of the Workplace team, the Senior Workplace Specialist is responsible for creating a supportive and comfortable atmosphere for employees, colleagues, clients, interviewees, and visitors.

YOUR DAILY IMPACT AT PELOTON

• An agile leader who is able to adjust quickly and support efficiently on various projects. Working with multiple departments and their leaders
• Deploy space and occupancy standards in support of company growth. Track and manage employee seating, adds, terminations 
• Drive and help implement process improvements and procedures where gaps are found
• Will partner with team members on maintaining the “Workplace Playbook” for the studio
• Managerial responsibility for the Workplace Coordinators and Concierge team
• Bridges the gap between the Facilities team and subcontractors
• Daily workplace operational support in liaising with property management team 
• Driving and supporting various ad-hoc projects within the operations team
• Providing insight and be a thought leader to the leadership team
• Consistently acts in a professional manner that improves team member experience
• Triage work orders to increase costs savings
• Arrange for repairs and preventative maintenance of all assets
• Dispatch, monitor and coordinate all vendor activities 
• Liaising with vendors and suppliers 
• Approve, decline and audit vendor invoices 
• Monitoring of all regular and ad-hoc facility related expenses
• Monitoring of budget spending
• Conduct market research and compare the costs of services 
• Evaluate potential new vendors within a given market, 
• Work with Regional Ops Manager to establish site specific facilities budgets
• Research new services to facilitate operations 
• Coordinate site specific permits (racking, fire, life and safety)
• Ensure compliance of health and safety regulations 
• Ensure vendor COI, licenses, bonding  and other related requirements are up to date
• Work with Facility Manager to review facilities related lease obligations
• Work with Facility Manager to establish vendor KPI’s 
• Provide continuous updates / optimization to Service Channel CMMS
• Documenting processes and upkeep of maintenance records 
• Serve as a conduit between the landlord(s) and Peloton 

YOU BRING TO PELOTON

• 3+ years experience in project management, hospitality, providing facility oversight, coordinating day-to-day office operations, and providing office maintenance support.
• Excellent written and verbal communication skills.
• Experience in working in a fast-paced and dynamic office or hospitality environment.
• Able to represent Peloton Interactive with professionalism, integrity, and a strong customer service attitude.
• A hardworking team player willing to tackle anything from small internal administrative tasks to high-profile requests.
• Detail-oriented with the ability to coordinate, prioritize and lead multiple responsibilities.
• An independent and proactive self-starter who is motivated to tackle additional responsibilities over time.
• Collaborative with strong interpersonal skills and the ability to integrate quickly into a small team.
• Able to work in an environment that requires discretion in taking care of confidential matters.
• Bachelor’s Degree required.

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