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Inspiroz

Managed IT services for K-12 schools

Business Technology Specialist

Full-TimeUpdated on 10/17/2026
$65k - $80k/yr
Mid
New York, NY, USA
In PersonMust be local to or commute to Lower Manhattan, New York City.
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • A minimum of 3 years of hands-on technical support experience, including computer hardware repair and customer-facing support.
  • Strong experience supporting Apple/macOS users in a business environment, including troubleshooting Tier 2 and Tier 3 end-user issues.
  • Hands-on experience with Jamf and/or Apple Business Manager, including device enrollment, configuration profiles, application deployment, policy troubleshooting, and managed Apple device support.
  • Experience troubleshooting Apple devices that fail to enroll properly into mobile device management or receive expected applications, profiles, or security settings.
  • Experience supporting mixed Windows and Apple environments.
  • Ability to troubleshoot user authentication, shared drive access, permissions, network connectivity, and other common business technology issues across Windows and macOS environments.
  • Comfort troubleshooting configuration profiles, device policies, and endpoint management issues.
  • Strong understanding of end-user device provisioning and onboarding, including preparing and deploying new company-owned laptops and workstations.
  • Ability to independently resolve Tier 2 and Tier 3 issues.
  • Ability to support users onsite in a professional client-facing environment.
  • Ability to lift up to 25 pounds.
  • Experience working in a team-oriented, collaborative environment.
Responsibilities
  • Install, configure, troubleshoot, and resolve technical issues.
  • Manage all on-site installation, repair, maintenance, network administration, and testing tasks for network equipment, workstations, peripheral devices, audio-visual equipment, and backup solutions.
  • Manage inventory of computers, peripherals, and software licenses.
  • Provide training and education to customers about products and services.
  • Complete daily checklists, continuously monitor work queues, and review and acknowledge all assigned tickets for the next day by the end of the current shift.
  • Document and implement client processes by creating standard operating procedures, including new user setup and termination processes using Active Directory, workstation setup guides, and network diagrams.
  • Work with the Technical Account Manager to manage client needs.
  • Provide customer support and technical services onsite and remotely.
  • Take ownership of tasks and follow through to ensure complete resolution.
  • Work closely with the company’s support desk team to resolve technical issues.
Desired Qualifications
  • Experience deploying or supporting software, patches, printers, certificates, VPN configurations, and endpoint security tools.

About the company

Inspiroz provides managed IT services for K-12 schools, including charter, independent, and special needs institutions, through a subscription model. Its offerings cover 24/7 helpdesk, network management, cybersecurity, device lifecycle management, cloud solutions, and strategic IT consulting, eliminating the need for a large in-house IT team. The company uses proactive monitoring and multi-layered security, plus long-term technology roadmaps and budgeting help (including E-Rate guidance) to support instruction and operations. Its goal is to improve student outcomes and operational efficiency by ensuring reliable systems, data privacy, and uninterrupted teaching across more than 250 schools.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Chadds Ford Township, Pennsylvania

Founded

2016

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Simplify's Take

What believers are saying

  • Inspiroz won CRN MSP 501 and MSP 500 recognition in 2026.
  • The company says it serves 300+ schools nationwide, up from 250+ previously.
  • Education cyber demand keeps rising as schools face FERPA, CIPA, and ransomware pressure.

What critics are saying

  • Schools can replace Inspiroz with larger vendors like CDW, SHI, or Insight at renewal.
  • Charter-school dependence concentrates revenue in a budget-sensitive, fragmented buyer base.
  • A major school cybersecurity failure would destroy trust and trigger RFP churn within months.

What makes Inspiroz unique

  • Exclusively serves charter and independent K-12 schools, unlike generalist MSPs.
  • Backed by ACS International Resources, bringing 30 years and 30+ states of delivery.
  • Fixed annual pricing bundles helpdesk, security, on-site support, and strategy.

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Benefits

  • Health Insurance
  • Paid Holidays
  • Paid Vacation

Company News

Inspiroz
Jun 25th, 2026
Inspiroz earns a spot on the 2026 MSP 501.

Inspiroz earns a spot on the 2026 MSP 501. Hareish is the Marketing & Media lead at Inspiroz, the K-12 managed IT and cybersecurity partner for charter, independent, special needs schools, and small districts. A Certified Lean Six Sigma Black Belt, he brings a data-driven, process-first mindset to everything Inspiroz publishes turning complex IT and cybersecurity topics into clear, actionable insights for school leaders and district decision-makers. Table of contents. For immediate release. Inspiroz Named to the 2026 MSP 501 - The Technology Industry's Most Prestigious List of Global Managed Service Providers Annual MSP 501 Identifies Inspiroz as Among the Best of the Best in the Managed Services Industry Chadds Ford, PA | June 25, 2026 - Inspiroz has earned a coveted spot among the world's elite managed service providers, securing recognition on the 2026 MSP 501, the technology industry's most rigorous and respected ranking of MSP excellence. In a year marked by unprecedented competition and rapid industry transformation, [Insert Your Company Name Here] has proven its ability to deliver exceptional results, demonstrating the financial strength, operational excellence, and innovative capabilities that set industry leaders apart. For the past 19 years, the MSP 501 has stood apart from simple revenue rankings by demanding a comprehensive analysis of financial performance, operational efficiency, and business health, making it the gold standard for identifying the world's best-run managed service providers. Unlike traditional lists that reward size alone, the MSP 501 recognizes organizations that demonstrate sustainable growth, recurring revenue strength, profit optimization, and the strategic discipline that defines true industry leadership. "The 2026 MSP 501 winners represent the highest-performing and most innovative IT providers in the industry today. Everyone wants to be a 501 because they stand head and shoulders above the competition," said Robert DeMarzo, Vice President of Content, Channel Events. "Today's managed services organizations serve as the backbone to the world's small, medium, and large organizations, and the MSP 501 sets the standard for all other MSPs. These managed service providers aren't just keeping pace with the industry, they're actively shaping the future of managed services. Making the MSP 501 list is a testament to their commitment to operational excellence, innovation, and their ability to deliver exceptional value to their clients in an increasingly complex technology landscape." It is a milestone achievement for any managed services organization to be included on the list. The MSP 501 survey uses a quantitative methodology developed in collaboration with industry-leading experts, the MSP Summit Board, and past MSP 501 winners. The ranking rewards MSPs with long-term financial health and viability, commitment to recurring revenue, and operational efficiency. "Being named to the 2026 MSP 501 is a meaningful milestone for our entire team," said Lars Beck, Co-Founder & COO of Inspiroz. "Education IT is all we do" and this recognition reflects the dedication of every person at Inspiroz who shows up every day to keep classrooms running, students protected, and school leaders confident in their technology. We're proud to be measured against the best MSPs in the world and to stand among them." "The MSP 501 represents far more than a ranking, it's the definitive benchmark for excellence in the managed services industry, and a reflection of our unwavering commitment to serving the channel community," said Kelly Danziger, General Manager, Channel Partners and MSP Summit. "Our team works year-round to provide the insights, connections, and platforms that empower MSPs to grow and thrive in an ever-evolving market. Backed by the power of Informa, a global leader in live events, digital platforms, and research, we leverage unparalleled industry expertise and data-driven intelligence to deliver programs like the MSP 501 that truly matter. This recognition celebrates not just the achievements of these exceptional providers, but the collaborative ecosystem we've built together to drive the channel forward." This year's list is one of the most competitive in the survey's history. Winners will be recognized on the MSP Summit website and honored during the MSP 501 Awards Gala at MSP Summit, Sept. 28-30, 2026, in Orlando, FL. All MSP 501 organizations will be featured on the MSP Summit website along with aggregate data from the survey in what has become the most coveted editorial content in the technology industry. The MSP 501 represents the best in the technology services industry, delivering outstanding vendor- and platform-neutral advice and value to small, midsized, and enterprise customers. This year, the MSP 501 averaged more than $32 million in revenue. The 501 MSPs on the list averaged 10% revenue growth, and recurring revenue made up almost 60% of total revenue. Many of their services and technology offerings focus on customer needs in the areas of security, cloud, AI, collaboration, networking, help desk, and remote monitoring and management. Background. The 2026 MSP 501 list is based on confidential data collected and analyzed by The MSP Summit content team. Data was collected online from February to May 2026. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin, and other factors. About Channel Partners, MSP Summit and the MSP 501. Channel Partners Conference & Expo and MSP Summit serve the global community of technology advisors, managed service providers (MSPs), channel partners, and technology suppliers. Through industry-leading events, educational programming, networking opportunities, and recognition programs, they help channel professionals build stronger businesses, forge valuable partnerships, and accelerate growth. Channel Partners Conference & Expo is the world's largest independent channel event serving the entire indirect sales channel, while MSP Summit is the premier event dedicated to the managed services community. Together, these events bring thousands of technology advisors, MSPs, vendors, and industry leaders together each year for expert-led education, business development opportunities, strategic networking, and insights into the technologies shaping the future of the channel. The Channel Partners and MSP Summit portfolio also includes several respected industry recognition programs, including the MSP 501, which honors the world's top-performing managed service providers; MSPs to Watch, recognizing emerging leaders in the managed services industry; the Circle of Excellence Awards, celebrating outstanding leadership and achievement across the channel; and the Channel Partners Tech Advisor Thought Leaders Awards, recognizing influential voices shaping the future of the technology advisor community. For nearly 30 years, Channel Partners Conference & Expo and MSP Summit have served as trusted resources for the global channel community, helping technology businesses connect, grow, and succeed in an ever-evolving marketplace. Media contact: Dave Raffo Sr. Conference Editor & Community Manager | Channel [email protected] Sydney Kurtz Associate Marketing Manager, VIP Audience | Channel [email protected]