Workplace Ambassador

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves:

As a Workplace Experience Coordinator at JLL, you'll be the central point of contact for workplace operations on site, bringing together vendor coordination, supply management, and day-to-day administrative support to keep the workplace running smoothly. You'll be the familiar face that employees and visitors turn to, resolving issues with building services, overseeing cleaning and maintenance partners, and ensuring every space reflects the quality our clients expect. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role is central to creating that environment every single day. What sets JLL apart is our culture of collaboration, and you'll work closely with facility services, technical support, and management teams to maintain a safe, comfortable, and welcoming workplace for all.

An overview of the role:

• Maintain and prepare conference rooms, including scheduling, setup, and ensuring a polished, welcoming space for every meeting.
• Manage inventory levels for technical, office, and pantry supplies, anticipating needs before they arise.
• Resolve day-to-day building service issues spanning janitorial, mailroom, copier, and conference room needs.
• Coordinate and schedule office and building activities, keeping operations running smoothly behind the scenes.
• Partner with facility services, technical support, and management teams to maintain a safe, comfortable environment for everyone on site.
• Conduct weekly facility walkthroughs and support HSE (Health, Safety, Environment) deliverables.
• Serve as the primary liaison with cleaning providers and other vendor partners, ensuring quality standards are consistently met.
• Bring workplace experience initiatives to life, from office events to sustainability programs, creating a positive environment.
• Guide new hires through orientation, showcasing the site and introducing them to available services and amenities.

Sounds like you? This is what we are looking for:

• Experience in facilities-related services or workplace management.
• Demonstrated ability to coordinate effectively with vendors and building management teams.
• Strong organizational skills with the ability to multi-task and prioritize while maintaining accuracy and consistency.
• Professional communication skills, both spoken and written.
• Working knowledge of Microsoft Office Suite (Teams, Excel, PowerPoint, Word, and Outlook).
• A natural people person who finds fulfillment in creating experiences that go beyond what's expected.
• A flexible, positive attitude when managing shifting daily priorities.
• Experience identifying and implementing facility-related improvements on site.
• Familiarity with supporting health, safety, and environmental (HSE) initiatives, and English language proficiency where applicable to the site's operations.

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave 
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ542385

Location:

On-site –Melbourne, VIC

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.