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Nordstrom

Full-line department store retailer

Seasonal Retail Sales Support

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeDaly City, CA, USAIn-person

About the Job

Requirements

  • Communicate clearly and effectively and use interpersonal skills.
  • Demonstrate accountability, initiative, and ownership.
  • Use organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Work a flexible schedule based on business needs.
  • Remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequently use hands for grasping, fine manipulation, pushing, and pulling.
  • Handle bulky and sometimes awkwardly shaped items, including reaching above the head to lift them.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
  • For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Work with the team to keep the sales floor runway-ready by re-merchandising and straightening throughout the day.
  • Assist customers with cashiering and transactions across in-store, online, and mobile platforms; operate the point-of-sale system, bag items, handle bulky and sometimes heavy items, and provide a friendly experience.
  • Support the fitting room by greeting and assisting customers and sorting and returning clothing to the floor.
  • Sort and return clothing to the sales floor to maintain a clean, clutter-free customer experience.
  • Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
  • Demonstrate expertise in technologies used in the store environment.
  • Follow operational, merchandise, and asset protection standards.
  • Promote programs such as Nordstrom Rewards.
  • Receive and unload freight, unpack merchandise, and deliver newly arrived merchandise to selling departments.
  • Fulfill customer orders promptly while following quality standards.
  • Prepare and ship customer orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
  • Help maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, marking down merchandise, and relocating store fixtures.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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