Lane Valente Industries
Multisite facility repair and maintenance
Client Account Manager
About the job
- Strong background in customer service.
- Proficiency with Microsoft Office Suite or related software.
- Communication and people management skills.
- Organizational and time management skills.
- Ability to multitask and prioritize.
- Problem-solving skills.
- Dependability and ability to work as part of a team.
- Work with the Client Account Management Team and Information Management Team via telephone and email.
- Answer a high volume of incoming calls.
- Dispatch service requests to technicians and vendors.
- Run reports and follow up on all service requests within the assigned range.
- Perform data entry.
- Process purchase orders and related tasks.
About the company
Lane Valente Industries is a nationwide facility-maintenance and construction-services company. It provides electrical, HVAC, plumbing, general repair, rollouts, and project services for retail, restaurant, commercial, and other multisite clients. Its customers use a centralized service network to coordinate recurring maintenance and urgent field work across many locations. The company combines technicians and subcontractor partners with dispatch, work-order systems, project management, account service, and compliance. Roles include skilled technicians, dispatchers, project managers, coordinators, account teams, and operations staff.
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