Junior Account Manager
About the job
- Exceptional verbal and written communication abilities, with the ability to convey information clearly and simply to a wide variety of individuals.
- Demonstrated commitment to client and customer satisfaction, with the ability to make independent decisions and use sound judgment in addressing and servicing client needs.
- Ability to follow direction, work independently, and collaborate effectively with internal and external stakeholders.
- Strong analytical and problem-solving skills, with sound judgment in resolving issues of moderate complexity using available resources.
- Willingness to learn, resourcefulness, and coachability; may provide informal guidance or support to peers.
- Ability to manage multiple projects, meet deadlines, organize work, multitask, and reprioritize assignments based on business needs.
- Strong attention to detail and analytical skills, producing accurate quality work with minimal errors.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, and willingness to learn and use required computer programs.
- Ability to maintain confidential information and comply with applicable privacy, compliance, and regulatory requirements.
- Active Property & Casualty insurance license.
- Minimum of four years of commercial insurance experience.
- Progress toward a professional insurance designation.
- Strong understanding of commercial insurance coverages and account servicing.
- Independently service an assigned book of small commercial accounts.
- Build and maintain relationships with clients, carriers, and underwriters.
- Support renewal planning, retention efforts, and account growth initiatives.
- Review policies, endorsements, and coverage recommendations for accuracy.
- Process agency-billed invoicing and related account transactions.
- Respond to client requests and provide proactive service.
- Assist clients with policy changes, endorsements, certificates, and coverage questions.
- Support assigned larger accounts through marketing efforts, submissions, proposal preparation, and day-to-day servicing activities.
- Prepare carrier submissions, supplemental applications, and new business documentation.
- Assist with quote comparison, coverage analysis, and renewal preparations.
- Support new business efforts through account-management system account setup and online rating platforms.
- Assist Account Managers and Account Executives with proposals, renewals, submissions, solicitations, and marketing efforts; mentor and assist in the development of CSR I and CSR II team members.
- Support the service team with complex account servicing activities and coverage-related questions.
- Assist with quality control efforts and promote adherence to department service standards.
- Help balance team workload by assisting with priority, escalated, or time-sensitive requests.
- Occasional travel may be required, including quarterly visits to company headquarters in Calabasas, California.
- A bachelor's degree is preferred, or an equivalent combination of education and relevant work experience.
About the company
Poms & Associates is an independent insurance brokerage and risk management firm that helps organizations protect people, operations, assets, and their future. It combines insurance placement with hands-on risk control services—such as safety assessments, training, claims advocacy, and regulatory guidance—to identify exposures, reduce losses, and improve long-term outcomes. Unlike firms that treat risk control as an add-on, Poms makes risk control central to its service, offering personalized attention with national reach and industry-specific expertise across nonprofits, public entities, education, manufacturing, construction, real estate, transportation, and more. The company’s goal is to move clients beyond simply buying insurance toward building safer, more resilient operations. It also operates POPS, Pacific Ocean Production Studios, a subsidiary aimed at addressing systemic issues of child sexual abuse, exploitation, and grooming on school campuses and in youth organizations.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Los Angeles, California
Founded
1991
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Simplify's Take
What believers are saying
- Angie Richards joined as Vice President in September 2026, strengthening senior sales leadership.
- Poms updated its site on September 14, 2026, signaling active marketing and operations.
- POPS creates cross-sell revenue and stickier client relationships for Poms clients.
What critics are saying
- Poms shows little recent acquisition activity, limiting growth to hiring and referrals.
- Large national brokers can undercut pricing and poach accounts, especially in California.
- If Poveromo’s expansion stalls, Poms stays a regional broker with weak exit leverage.
What makes Poms & Associates unique
- Poms & Associates spans California, Utah, New Mexico, and Ohio with specialized brokerage services.
- Chris Poveromo has overseen brokerage, sales, marketing, and PR since his 2022 promotion.
- POPS adds training and tracking capabilities beyond core insurance brokerage.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account/Flexible Spending Account
- Disability Insurance
- Life Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Paid Holidays
- Sick Leave
- Parental Leave