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American Red Cross

Delivers disaster relief and blood services

Donor Recruitment Account Manager: Business to Business Sales

Account ManagementPosted on Nov 9
Full-timeNew Hampshire, USANo salary listed

About the Job

Requirements

  • A bachelor's degree, or a combination of education and work experience.
  • One year of related experience or an equivalent combination of education and related experience is required; one year is preferred.
  • Good organizational skills and the ability to handle multiple priorities effectively are required.
  • Excellent oral and written communication skills, including training and presentation skills, are required.
  • A current valid driver's license and a good driving record are required.
  • May be required to travel to sites throughout the Red Cross organization.

Responsibilities

  • Identify, develop, and implement creative strategies to attract, manage, and retain potential blood-drive sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals.
  • Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned sponsors to meet blood collection goals.
  • Provide sufficient organizational and operational support to sponsor contacts to ensure achievement of collection operation and annual goals.
  • Coordinate activities with appropriate collections personnel to ensure a positive sponsor and donor experience and smooth, efficient operations.
  • Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telephone recruiters within assigned groups to assist in meeting collection objectives and comply with directives, regulatory requirements, and local operating procedures.
  • Develop a working knowledge of the community, its government, demographics, and organizations, and apply that knowledge to servicing sponsor groups and expanding the blood program.
  • Maintain accurate records in the system to provide tracking and statistical data on sponsor group performance. Appropriately use organizational tools, technology, and strategy to enhance customer service, efficiency, and productivity.

Desired Qualifications

  • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
  • Sales experience is preferred.

About the Company

American Red Cross

Delivers disaster relief and blood services

The American Red Cross provides emergency relief and humanitarian aid by mobilizing volunteers, donors, and staff to respond to disasters and everyday needs. Its main activities include collecting and supplying blood, running disaster response operations, offering life-saving training (such as CPR and first aid), supporting military families, and promoting preparedness in communities. The organization works by coordinating volunteers, managing blood banks and donation drives, deploying resources during emergencies, and teaching people essential emergency skills. What sets it apart from many other aid groups is its nationwide network and established infrastructure that combines disaster response, blood services, and preparedness programs under one umbrella, backed by a steady flow of donations and volunteers. The goal is to prevent and relieve human suffering by being ready to help at any time, at home and around the world.

Company size
10,001+
Company stage
Grant
Total funding
$1.2M
Headquarters
Washington DC, District of Columbia
Founded
2002

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