Field Service Engineer

Job Summary:

Location: Birmingham
Reports To: Regional Engineering Manager

Salary: £30k- £35k+ depending on experience

Job Type: Full Time - 40 hours per week. Working time will fall within the Company’s core operating hours of 07:00 to 19:00, Monday to Sunday, and will be arranged on a rota basis.

Job Summary
We’re looking for a skilled and motivated Field Service Engineer to join our Parking & Transport Solutions team. In this role, you’ll be responsible for installing, commissioning, maintaining, and repairing parking and transport payment kiosks at customer sites. You’ll ensure each system is fully operational, reliable, and aligned with customer requirements, while delivering excellent technical support and service.

The ideal candidate has strong troubleshooting and IT skills, thrives on solving problems quickly, and takes pride in providing a great customer experience.

You should be comfortable working independently in the field, diagnosing faults, completing repairs, and ensuring kiosks operate smoothly in busy, customer facing environments.

The role will also involve occasional travel throughout the rest of the UK and occasional overnight stays.

Job Description:

The Company

Cammax are a dynamic and rapidly growing SME in the transport and parking sectors, producing innovative self-service ticket and payment systems, associated software, and services.

Cammax designs and manufactures touch screen kiosks at its purpose built factory in Castleford. We have a range of standard kiosks and also produce bespoke designs. We develop the software applications and customise kiosk hardware and peripherals as required. Cammax employs a nationwide team of engineers who carry out site surveys, system installation and comprehensive on-site maintenance.

Cammax is excited to be part of the Modaxo family. Modaxo is a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation.

Key Responsibilities

• Install, configure, and maintain equipment and ticket kiosks across a wide area.
• Perform routine maintenance and emergency repairs.
• Diagnose and resolve technical issues efficiently.
• Provide on-site training and technical support to clients.
• Maintain accurate parts and service records and documentation.
• Communicate effectively with clients, support teams, and management.
• Ensure compliance with health and safety regulations.
• Represent the company in a professional and courteous manner.

Skills, Knowledge & Experience

• Experience in a similar role is desirable.

• Strong mechanical and/or electrical troubleshooting skills.
• Excellent communication and customer service abilities.
• Ability to work independently and manage time effectively.
• Full UK driving licence.

Qualifications

• NVQ Level 3 or equivalent in Engineering, Electronics, or a related field or relevant experience in a similar role.

Benefits

• Competitive salary
• Pension scheme
• Discretionary Bonus scheme
• 25 days holiday plus bank holidays
• Company van, laptop and phone
• Flexible working arrangements
• Opportunity to take part in regular social events outside of work
• Opportunity to make a significant impact in a rapidly growing business
• Access to experienced peers both locally and across the globe as part of the Modaxo family – all with a view to helping you grow your career and perform at your best!

As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. We can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development.

If you think you are the right fit for this role, please click ‘Apply’ and submit your CV via the online application process.

Worker Type:

Regular

Number of Openings Available:

1