MegaCorp Logistics

Asset-based freight carrier across North America

Account Operations Specialist

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeCharleston, SC, USAIn-person

About the Job

Requirements

A high school diploma or GED is required.
Excellent customer service skills.
Strong written and verbal communication skills and attention to detail.
Ability to multitask in a fast-paced environment.
Ability to learn quickly, analyze situations, and make decisions that support the ongoing success of the company.

Responsibilities

Assist the Account Manager in servicing their business, developing relationships with carriers, and evaluating and selecting carriers.
Develop skills in negotiating carrier rates, scheduling and servicing loads, handling fiduciary responsibilities, and using the company’s HERO software.
Develop and maintain excellent relationships with primary and secondary carriers for contracted freight moves.
Analyze past carrier performance, schedules, cost, and availability of appropriate equipment to select a carrier for each load.
Act as a liaison between clients, carriers, shippers, and receivers.
Negotiate changing carrier rates for the spot market and evaluate potential fixed-rate contracts.
Evaluate carrier performance, including safety and insurance coverage, and make future carrier selections accordingly.
Monitor load progress, identify potential in-transit issues such as weather problems, and take advance action where possible to ensure timely delivery while managing costs.
Analyze and resolve in-transit issues, considering client satisfaction and costs, and consult with clients and recommend solutions as appropriate.
Ensure fiduciary responsibilities are met and all fees and costs are documented for each load.
Resolve client claims and receivables issues.
Accurately enter and maintain up-to-date information in company software.

Desired Qualifications

A bachelor’s degree is preferred.
One or more years of freight brokerage or logistics experience is preferred.

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.

POSITION SUMMARY:

Develops account management skills by assisting Account Manager in managing his/her business.

ESSENTIAL FUNCTIONS:

Assisting Account Manager in servicing his/her business, including but not limited to development of the following:
- Relationships with carriers and skills in evaluating and selecting carriers.
- Skills in negotiating carrier rates.
- Skills in scheduling and servicing loads and handling fiduciary responsibilities.
- Skills in use of company’s HERO software.
Develops and maintains excellent relationships with primary and secondary carriers for contracted freight moves.
Analyze past carrier performance, schedules, cost and availability of appropriate equipment in selecting carrier for each load.
Act as a liaison between clients, carriers, shippers and receivers.
Negotiates constantly changing carrier rates for the spot market and to evaluate potential fixed-rate contracts.
Evaluates carrier performance, including safety and insurance coverage, and make future carrier selections accordingly.
Monitors progress of loads; maintain awareness of potential in-transit issues, such as weather problems, and take action in advance where possible to ensure timely delivery while managing costs.
Analyze and resolve in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consults with client and recommends solution as appropriate.
Ensures all fiduciary responsibilities are met and that all fees and costs are documented for each load.
Resolve client claims and receivables issues.
Accurately enter and maintain up-to-date information in company software.
Other duties as required.

EDUCATION AND EXPERIENCE:

High school diploma or GED required; Bachelor’s degree preferred
1+ years Freight brokerage or logistics experience preferred

COMPETENCIES:

Excellent customer service skills.
Strong written/verbal communication skills and attention to detail.
Able to multi-task and enjoys a fast-paced environment.
Entrepreneurial, self-motivated, self-starter.
Ability to learn quickly, analyze situations and make decisions which support the ongoing success of MegaCorp.

MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at

(910) 332-0820 ext. 1030

Operations Specialist - Hourly Full Time Position with commission

$17.30—$17.30 USD

Operations Specialist - Hourly Full Time Position with commission 17.3 - 17.3 USD

About the Company

MegaCorp Logistics

Asset-based freight carrier across North America

MegaCorp Logistics moves goods across the United States and Canada using its own fleet, offering asset-based transportation services for shippers and carriers. It handles both full-truckload (FTL) and less-than-truckload (LTL) shipments, supported by a full suite of supply chain services. The core of its offering is its owned assets, which give the company tighter control over operations, enabling reliable, consistent service. Shipments are supported with 24/7/365 customer service and real-time tracking, providing transparency to clients. Unlike competitors that rely more on third-party carriers, MegaCorp differentiates itself through direct asset ownership, continuous support, and shipment visibility, aiming to reduce risk and improve on-time performance. The company’s goal is to be a dependable North American logistics partner that helps businesses move their goods efficiently and with clear, real-time updates.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Wilmington, NC
Founded: 2009

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