IT Technical Analyst

Make a difference.

As an IT Technical Analyst, you will work with business analysts, Corporate sponsors, customers, and other team members to understand requirements for creation of and changes to software that supports business processes,  analyze requirements to determine technical solutions, and design solutions and develop configuration.

In this role you will:

• Research, analyze, design, propose, and deliver sound technical solutions that satisfy business requirements
• Manage and optimize sales order processing functions within OMS+ and SAP, ensuring accurate pricing configuration and system performance.
• Investigate and resolve complex system and application issues through ABAP code analysis and debugging.
• Partner with business stakeholders to gather requirements and create comprehensive technical specifications that support system enhancements, integrations, and development initiatives.
• Participate in all phases of the software development lifecycle including the analysis, design, test, implementation of changes, and post-production support
• Collaborate with business analysts, Corporate sponsors, internal customers, functional team members, and other stakeholders to understand and document specific details regarding requirements; evaluate solution alternatives, and advise options, risks, costs versus benefits, impact; make recommendations, and present to business analysts, functional team directors, and information technology management
• Responsible for the overall implementation and execution of software changes through the design, development, test, and implementation phases
• Develop design and functional specifications that provide specific guidance to software developers to effect solutions using standard technical approaches that can be readily understood and maintained by other technical staff
• Lead system configuration to satisfy business requirements in accordance with solution design
• Monitor performance of implemented functionality; work with technical staff to identify problems and apply corrections
• Participate in and provide input to discussions regarding proposed changes to system architecture and landscape

What you bring to the table:

• Minimum 3 years experience in a similar role with another organization required
• 4 year degree preferred
• Knowledge of principles, practices, and procedures in field of specialization
• Knowledge of the role and responsibilities of the business analysts in their assigned business process
• Knowledge of the SAP customizing toolset, including the Implementation Management Guide (IMG)
• Configuration skills in one or more modules
• Analytical, problem solving, and conceptual skills
• Interpersonal skills
• Oral and written communication skills
• Ability to work well in cross-functional project teams
• Ability to interpret technical material in books, manuals, and technical diagrams
• Ability to follow procedures and document activities
• Ability to express complex technical concepts in business terms
• Ability to think strategically
• Ability to perform some of the duties of their peer IT Business Analysts in their absence
• Some travel required

Compensation Details: The expected starting rate of pay for this position is $76,564 annually, depending on experience. 

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

• Life Insurance coverage for you and options for your family.

• Save on expenses with Flexible Spending Accounts.

• Enjoy our Disability Benefits at no cost to you.

• Share in our success with Profit Sharing Plans.

• 401(k) Savings Plan with company match to help secure your future.

• Paid Vacation & Sick Days to spend time away from work or in case of an illness.

• Rest and recharge during our Paid Holidays throughout the year.

• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.

• Volunteer with Community Time Off to give back to the community.

• Predictable Work Schedules to plan your life: no weekends or nights for most roles.

• Celebrate your and others' achievements with our Employee Recognition Program.

• Reach your career goals with our Educational Reimbursement and Career Development Programs.

• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what’s next for you.

Equal Opportunity Employer/Vet/Disabled

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