Loss Prevention Officer

YOUR LEGACY STARTS WITH US

At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. 

FIND PURPOSE IN YOUR PASSION

At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.

Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:

• A rewarding career within one of the most recognized and prestigious luxury brands in the world.
• Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. 
• Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
• Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
• A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:

1.  Exclusive training and leadership development programs
2.  Recognition and rewards for exceptional service
3.  Preferential Members Rates at Marriott Hotels Globally
4.  Dining & Wellness discounts for your family and you
5.  Medical Insurance Coverage
6.  An HR team dedicated to your success and wellbeing

OUR EXPECTATIONS FROM THE ROLE:

1. Patrol all areas of the property and report major defects to ENG immediately. 
2. Respond to perimeter alarm system, duress alarms, and fire life safety system.
3. Lock Property entrances when required
4. Conduct daily physical hazard inspections.
5. Respond to accidents, contact EMS or administer first aid /CPR as required.
6. Assist guests/employees during emergency situations. 
7. Notify appropriate individuals in the event of accidents, attacks or other incidents. 
8. Defuse guest/employee disturbances. 
9. Call for outside assistance if necessary. 
10. Complete incident reports to documents all Security/Loss Prevention related incident handle all interruptions and complaints 
11. Resolve safety hazard situations. 
12. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. 
13. Report to scenes of vehicle accidents/thefts. 
14. Complete a Loss Prevention shift summary/daily activity report.
15. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. 
16. Conduct investigations and gather evidence.
17. Conduct interviews with relevant parties. 
18. Support all co-workers and treat them with dignity and respect.
19. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.

20. Partner with and assist others to promote an environment of teamwork and achieve common goals.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.