Nurse Call Technician

Since 1984, Galaxy Integrated Technologies has been designing and installing state-of-the-art nurse call systems for a variety of commercial, government, education and health care properties across New England, New York, and New Jersey.

We are seeking an experienced Nurse Call Service Technician that possesses hands-on experience in providing service to emergency communication systems, nurse call, intercoms, public announcement,  network, cabling, door hardware and wander-guard systems, is comfortable working in the field, programing and knows how to communicate effectively with customers and colleagues.

In this role you will...

• Install, program, trouble shoot and service low voltage nurse call systems
• Work with platforms including Securecare, Ascom, Tektone, Care Hawk, Atlas Valcom, Axis, Rawlins, Dukane and others.
• Troubleshoot and resolve system issues on demand
• Install system, monitoring setup and integration challenges
• Maintain clean, professional work and strong customer communication
• Collaborate with service manager, project managers and field teams to address customer service request on demand.
• Comfortable working in hospitals, elder care facilities, schools etc.

You've got what it takes if you have...

• 2 to 5+ years of field experience with emergency communications, door hardware, low voltage electronic system, IP devices, intercoms, nurse call etc.
• Systems certifications preferred.
• Strong troubleshooting skills and attention to detail
• Ability to work independently or as part of a team
• Clean driving record and ability to pass background check
• Customer first mindset and professional demeanor

The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description.

Benefits:

• Take home service vehicle
• Medical, Dental & Vision
• Five days of PTO in year one (Accrued)
• Five days of sick time per year (Accrued)
• Monthly cell phone stipend
• 401k with company match
• Paid time off for Major Holidays
• Ongoing training and development
• Advancement opportunities