Job Description

The SFS Compliance Team is looking for a Compliance Program Manager to support the Bank’s compliance with federal and state banking regulations, as well as SFS compliance-related policies, procedures, and standards. This position will report to the director of compliance, and will work closely with the SFS Product and Strategy Team to review customer-facing communications and marketing collateral, manage compliance activities for new and modified financial products and services, and review business procedures and activities for adherence to internal compliance policies. This role will also serve as a touchpoint for compliance deliverables supported by the parent company, Block, Inc, and other key third parties. 

Primary Responsibilities

You will:

• Be the primary contact for compliance-related information and activities for the SFS Product and Strategy Team’s initiatives

• Partner with relevant third parties and vendors that support the objectives and deliverables of the Bank’s Compliance Program.

• Report to Bank senior management and support teams regarding key developments in regulatory compliance to ascertain how business initiatives may be impacted

• Conduct regulatory risk assessments on new, modified, and proposed products and services and craft and implement appropriate risk treatments accordingly

• Perform targeted compliance reviews to validate Bank adherence with applicable laws and SFS policies

• Provide oversight of and direction to the compliance monitoring program, including handling escalations and testing report validation

• Participate in audits and regulatory examinations. Assist in addressing findings and help prepare responses as requested

• Complete additional projects and duties as directed

Qualifications

You Have:

• Minimum of seven years of experience in compliance management of commercial and consumer lending and deposits products and services

• Experience in a bank environment

• Proficient knowledge of commercial and consumer state and federal banking laws and regulations (e.g., ECOA, UD(A)AP, EFTA, TILA, FDCPA, Reg W, etc.) 

• Familiarity with payment processing and NACHA requirements

• Ability to interface effectively and build relationships with counterparts and partners both internal and external to SFS

• Ability to handle a fast-paced environment, take ownership of projects and successfully meet established project deadline requirements

• Ability to develop, project manage  and implement new policies, strategies, and work processes across multiple operational units and business affiliates

• Ability to understand and communicate legal and regulatory concepts and convert them into relevant, practical business requirements

• Excellent oral and technical writing skills,

• CRCM designation or similar preferred