QA Supervisor

Description

SEWS - Ohio Customer Service Center (Marysville, OH) 

BASIC PURPOSE:

This position is responsible for leading and managing all sorting, containment, and rework activities associated with quality and engineering-related issues, ensuring timely resolution and minimizing impact to customers and production. The role also oversees ongoing receiving inspection processes at OCSC to verify product quality, identify potential nonconformities, support operational excellence, and ensure compliance with customer, company, and regulatory requirements. Through effective coordination of resources, data analysis, and cross-functional collaboration, this position plays a critical role in protecting product quality, maintaining customer satisfaction, and supporting continuous improvement initiatives.

RESPONSIBILITIES:

• Provides leadership, direction, and oversight for all sorting, containment, inspection, and rework activities related to Honda products at OCSC through the QA Inspection Team Leaders. Responsible for ensuring that inspection activities are properly planned, staffed, and executed in accordance with customer requirements, quality standards, and established work instructions. This position monitors performance, drives accountability, and supports the development of inspection personnel to ensure consistent execution of containment activities, timely issue resolution, and the delivery of conforming product. Additionally, the role collaborates with Operations, Engineering, and Quality teams to proactively address quality concerns, minimize risk, and support continuous improvement efforts.
• Responsible for ensuring adequate staffing levels are maintained to effectively support daily sorting, inspection, containment, and rework activities. This position coordinates temporary labor resources based on workload demands, production priorities, customer requirements, and quality-related issues to ensure timely and efficient execution of all assigned activities. Additionally, the role monitors resource utilization, adjusts staffing plans as needed, and works closely with staffing agencies and internal departments to maintain operational flexibility, meet performance objectives, and support uninterrupted customer service.
• Provides leadership, direction, and supervision to QA Technicians responsible for inspecting all mass production (MP) harness change points and verifying that engineering and process changes are implemented accurately and in accordance with approved specifications. Ensures inspections are conducted thoroughly, documentation requirements are met, and any discrepancies are promptly identified, communicated, and resolved. This position supports product quality and customer satisfaction by maintaining compliance with change management requirements, validating the effectiveness of implemented changes, and driving accountability for the successful execution of all change point verification activities.
• Responsible for ensuring that all IPPAARs and IPP tags are accurately generated, verified, and properly affixed to the correct containers at the appropriate stage of the process. This position ensures compliance with customer, quality, and traceability requirements by validating that identification and inspection documentation is applied correctly, maintained accurately, and available when needed. Additionally, the role monitors adherence to established procedures, provides guidance to personnel, and promptly addresses any discrepancies to prevent misidentification, shipping errors, or potential quality concerns.
• Responsible for ensuring that inspection standards, work instructions, and acceptance criteria for all sorting and rework activities are complete, accurate, and clearly documented. This position ensures that inspection requirements are communicated in a manner that is easily understood and consistently applied by all inspection personnel, including temporary and full-time associates, to promote standardized execution, product quality, and compliance with customer and company requirements. Additionally, the role provides guidance, training, and ongoing support to inspection teams to ensure effective implementation of inspection standards and containment activities.
• Responsible for coordinating, in partnership with the primary Quality Engineer, all inspection activities associated with New Model harness programs prior to product inspection and shipment to Honda. This role helps ensure that inspection requirements, quality standards, and customer expectations are clearly defined and effectively implemented to support on-time delivery of conforming product. Additionally, the position facilitates communication between operations, quality, and engineering teams to proactively address issues, maintain launch readiness, and ensure compliance with all applicable customer and company requirements.
• Act as the primary Quality Assurance and Technical Services (QA/TS) representative and key point of contact for all internal SEWS audits and third-party audit activities. Responsible for coordinating audit preparation efforts, facilitating audit execution, and ensuring timely resolution of audit findings. This position helps maintain a state of continuous audit readiness by monitoring compliance with quality management system requirements, supporting corrective action activities, and working cross-functionally to ensure OCSC is fully prepared for scheduled and unscheduled audits while promoting a culture of quality, compliance, and continuous improvement.
• Responsible for coordinating and communicating with Warehouse Operations and Logistics teams to ensure effective management of in-transit containers and accurate tracking of parts throughout the supply chain. This position monitors material movement from shipment through receipt, maintains visibility of inventory status, and facilitates timely resolution of transportation, delivery, or container-related issues. Additionally, the role serves as a key liaison between internal departments and external partners to ensure uninterrupted material flow, accurate inventory traceability, compliance with customer requirements, and the timely availability of parts to support production and customer commitments.

QUALIFICATION/REQUIREMENT:

• Associate’s Degree Required or Technical Certificate
• 8-10 years progressive plant experience including 2-4 years in supervisory capacity
• Past Supervisory experience is required.
• Excellent verbal and written communication skills.
• Working knowledge of Microsoft Office, especially Word and Excel.

About Sumitomo Electric Wiring Systems, Inc.

Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability.With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics.SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers.Our associates are what drive Sumitomo’s continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation.

To learn more about us, please visit www.sewsus.com.

Follow Us on LinkedIn: https://www.linkedin.com/company/sumitomo-electric-wiring-systems

About the Sumitomo Electric Group

Since the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables.  With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials.  We are a Fortune global 500 company. 

To learn more about Sumitomo Electric Group, please visit http://global-sei.com.

Follow Us on LinkedIn: http://www.linkedin.com/company/sumitomo-electric

**Interested Candidates Should Submit Cover Letter and Salary History When Applying.** 
An Equal Opportunity Employer M/F/D/V