Full-Time
Posted on 9/27/2025
Specialty coffee shop chain with app
No salary listed
London, UK
In Person
Based in London; periodic travel may be required.
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Blank Street operates as a specialty coffee brand focused on small, cost-efficient locations and quick, premium service. It sells high-quality coffee and fresh, locally sourced food in cities like New York, London, Boston, and Washington, D.C. Its product works through a combination of carefully sourced specialty coffees, fast preparation from compact carts or shops, and a technology layer (order ahead, customized drinks, schedule orders, and loyalty through the Blank Street app) to streamline purchasing and reward regular customers. The company differentiates itself by running smaller, lower-overhead outlets to cut costs and pass savings to customers and employees while paying baristas above-market wages, and by leveraging tech to enhance convenience and loyalty. Its goal is to redefine the coffee shop experience by combining quality, affordability, and strong customer service at scale across major cities.
Company Size
501-1,000
Company Stage
Early VC
Total Funding
$52M
Headquarters
New York City, New York
Founded
2020
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Health Insurance
Dental Insurance
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Paid Vacation
Paid Sick Leave
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Flexible Work Hours
Company Equity
Blank Street lands on the West Coast. April 10, 2026 11:47 AM PT A New York coffee startup known for its TikTok-friendly matcha drinks is making its West Coast debut. Blank Street, the fast-growing, venture capital-backed coffee chain that launched during the pandemic, plans to open four stores in Los Angeles County this year, starting in Beverly Hills and Studio City. The first two stores will open in June. Blank Street Chief Executive Issam Freiha told The Times he has long romanticized L.A. - the place where he fell in love with his wife - and hoped to open stores in the region, but held off until the company was fully ready. Blank Street has spent several years refining its menu, sharpening its brand identity and developing a hospitality experience that can be scaled, he said. The "handoff" step, in which a barista calls a customer's name and finishes making their drink in front of them, is a key part of that experience. Customers often record the moment and share it on TikTok. The chain has nearly 100 global stores, many in New York City and London. Blank Streets are expected to open at the Sunset Plaza in West Hollywood and off the Pacific Coast Highway in Malibu in late fall. Blank Street wanted to kick off its California expansion in Beverly Hills because of its high profile. The city represents what most people envision when they think of L.A.: Rodeo Drive, the Beverly Hills Hotel and towering palm trees, said Evan Mateen, head of U.S. real estate for Blank Street. The location, a Tudor Revival-style building on Bedford Drive, was attractive for its visibility, parking spaces and proximity to daily services and salons, he said. March 6, 2026 Blank Street's roots trace back to 2020, when co-founders Freiha and Vinay Menda began selling coffee out of a pale-green coffee cart in the Williamsburg neighborhood of New York City. They believed there was a gap in the coffee industry. On one end, there were innovative, high-end specialty coffee brands. On the other, there were chains setting the industry standard. They hoped to offer something in the middle, providing high-quality drinks in high-volume settings at an affordable price point. "We don't need to be the most amazing cup of coffee you've ever had," Freiha told the New York Times in 2022. "We want to be the really good cup of coffee that you drink twice a day, every day." Investors loved the concept. The company raised $67 million in 2021 from investors including General Catalyst, the venture capital firm that funded Airbnb, and Tiger Global, the investment firm that backed shoe brand Allbirds, according to the New York Times. In 2023, a third co-founder, Ignacio Llado, joined, and the company transitioned from carts to small retail stores. Jan. 24, 2026 Freiha declined to disclose financials but said Blank Street has a $500-million valuation, is profitable and sells about three times as many drinks per store as it did three years ago. Blank Street's target demographic appears to be Gen Z. The company has partnered with celebrities like influencer Emma Chamberlain and singer Sabrina Carpenter, who "worked" a shift at a Blank Street in London to promote her 2024 song "Espresso." The chain is set to land on the West Coast on Friday, serving strawberry shortcake matchas and cherry glaze cold brew lattes to an invite-only crowd at Kendall Jenner's 818 Outpost at Coachella. Freiha thinks Blank Street's speed can help it compete in the L.A. region's competitive coffee and matcha scene. The best cafes in L.A. tend to have "extremely long lines," he said. "It's a very large market with a lot of opportunity." Oct. 22, 2025 Blank Street stores use automatic espresso machines, which improve consistency. Matcha, which has recently skyrocketed in popularity and represents half the chain's business, is prepared in batches for cold drinks, he said. The chain aims to finish assembling drinks within two minutes and thirty seconds from the moment an order is placed. Blank Street has since shifted to a larger store concept with trendy interior design and ample seating. Freiha said the change was to accommodate the afternoon crowd, which tends to arrive in groups and wants a place to socialize. The company does not have immediate plans to further expand on the West Coast until the first four stores have "solidified" and have regular customers, Freiha said. "We need to prove that we meet that bar that people in L.A. have for what a great coffee shop can be," Freiha said. "That's our work now." More to read. Inside the business of entertainment. The Wide Shot brings you news, analysis and insights on everything from streaming wars to production - and what it all means for the future. By continuing, you agree to its Terms of Service, which include arbitration and a class action waiver. You agree that Metpronews and its third-party vendors may collect and use your information, including through cookies, pixels and similar technologies, for the purposes set forth in its Privacy Policy such as personalizing your experience and ads. Iris Kwok is a reporting fellow at the Los Angeles Times. Previously, she covered the environment at Berkeleyside as a Report for America corps member. She studied political science and music at UC Berkeley and got her start in journalism at the Daily Californian. A lifelong cellist, she has written about classical music for the San Francisco Chronicle, San Francisco Classical Voice, San Francisco Examiner and KQED. She grew up in the Bay Area and the Sacramento region.
Blank Street explores $100m funding round amid rapid expansion. Founded in 2020 in Brooklyn, the coffee brand has grown quickly driven by its appeal to younger consumers and trend-focused drinks US coffee brand Blank Street is in early-stage discussions to raise more than $100m (£75.4m) to support its expansion plans. According to the Financial Times, talks remain preliminary and neither the funding target nor valuation have been finalised. However, the business, which was valued at around $500m (£375m) last year, could achieve a valuation close to $1b (£750m) in any deal. Blank Street has expanded rapidly since launching in the UK in 2022 with sites in London's Fitzrovia and Shoreditch. The coffee chain now operates more than 50 locations nationwide and is planning new openings in Brighton, Bristol and Liverpool. It is also set to open at the £500m town centre development in Elephant & Castle, London, in summer 2026. Accounts filed in October last year show the business tripled turnover to nearly £36m in the 2024 financial year. Founded in 2020 in Brooklyn, New York, by Vinay Menda and Issam Freiha, Blank Street began as a coffee cart and has grown quickly, driven by its appeal to younger consumers and its focus on trends such as matcha-based drinks. Freiha, a former venture capital investor, has secured backing from firms including Left Lane Capital, General Catalyst and Tiger Global. The Caterer has approached Blank Street Coffee for comment. The news comes as other coffee chains face mounting pressure. Last autumn, US giant Starbucks announced plans to close some UK cafés as part of a wider restructuring programme involving hundreds of global job losses, while high street operator Costa Coffee reported losses of nearly £13.5m in the year to 31 December 2024. Image credit: Wikimedia Commons Add New Comment
The small coffee startup that rapidly grew from no-frills grab-and-go to tiktok aesthetics aimed at taking on Starbucks. Blank Street, a coffee startup that has rapidly grown to a valuation exceeding $500 million by offering low-cost, grab-and-go coffee in compact stores, is undergoing a significant transformation in response to a slowdown in growth. Originally focused on minimalism, the company is now expanding into larger, more inviting locations in urban areas like lower Manhattan, with features designed to enhance the customer experience, such as seating areas and social media-friendly aesthetics. The shift, described by co-founder Issam Freiha as a move towards creating a more engagement-oriented space akin to Starbucks, reflects a strategic pivot towards accommodating customers who prefer to linger. This new concept aims to attract a younger audience, notably Gen Z, by fostering a social environment rather than merely serving drinks quickly. Approximately one-fifth of Blank Street's nearly 100 locations worldwide have already adopted this new format, with plans to further transition existing stores or relocate them to accommodate this model. However, this strategic change carries risks, including higher operational costs due to increased staffing needs and the uncertainty of whether consumers will embrace the new approach. Competing with high-volume chains such as Dutch Bros Inc. and the established Starbucks poses additional challenges, particularly as these brands continue to thrive in offering fast service without the need for indoor seating. Despite a strong start, evidenced by the rapid expansion during the pandemic, Blank Street's growth metrics have begun to show signs of deceleration. Sales growth has decreased from over 50% to 21% in 2025, indicating potential market saturation or changing consumer preferences. Additionally, the company's change in menu orientation towards matcha-based beverages, which tend to cater to afternoon consumers seeking lower caffeine options, may have contributed to this slowdown. Customers have responded positively to the new store designs and offerings, as indicated by testimonials that highlight the improved ambiance and experience. Innovative service methods, such as the 'pour' presentation, have also been implemented to enhance customer interaction and satisfaction. Amid rising costs requiring price adjustments - such as a 16-ounce iced latte increasing from $4 to $5.40 - Blank Street has turned to automatic espresso machines to prioritize efficiency. However, employee feedback has raised concerns over management presence and operational challenges that could arise from a more complex service model. Looking ahead, Blank Street is ambitious about further expansion, with plans to establish locations in cities like Los Angeles, Miami, and Philadelphia. The overarching challenge remains whether the company can effectively balance its original streamlined business model with its new, hospitality-focused strategy without confusing customers or diluting its brand identity.
Blank Street's viral matcha makes A big play in West Philly. Published on March 04, 2026 Blank Street, the fast-expanding New York coffee chain that turned bright-green matcha into a social media star, is gearing up for a debut in Philadelphia's University City. The company is working on a roughly 3,500-square-foot cafe near the University of Pennsylvania, a footprint that would be a big jump from its typically tight, pickup-focused shops. As reported by Philadelphia Business Journal, the planned spot would be among Blank Street's largest U.S. cafes and would sit close to Penn's campus. Reporter Emma Dooling frames the move as a play for the student and commuter crowds that flood the neighborhood throughout the day. From a cart to a fast-growing chain. According to Blank Street, the brand started in August 2020 as a 5-by-10-foot coffee cart at the Wythe Diner in Brooklyn. It has since grown into markets including New York, Boston, Washington, D.C., and London, with a model that leans heavily on small footprints and tech-driven operations. The company's own description emphasizes that streamlined, compact approach, while national coverage has pointed to its colorful, social media friendly matcha drinks as a major growth driver. The New York Times has highlighted matcha's outsized role in Blank Street's sales and in the broader shift toward sweet, TikTok-ready beverages. Why a large Philly cafe would be a shift. The brand has generally focused on compact, pickup-first locations to cut costs and keep lines moving, a strategy outlined in earlier company materials and coverage. A 2021 announcement on GlobeNewswire described Blank Street as a high-growth, small-format and tech-forward coffee company. Against that backdrop, a roughly 3,500-square-foot lease in University City suggests something closer to a traditional cafe, potentially with more seating or a broader menu. The extra room could shift how the brand shows up in the neighborhood, from a quick grab-and-go operation to more of a hangout spot for students and nearby residents. University City is a natural test market. University City already pulls in heavy daytime traffic from Penn, Drexel and the cluster of nearby hospitals, and the area has seen steady retail investment in recent years. Data and reporting from the University City District show strong pedestrian counts along key corridors, a built-in audience that could help a visually driven brand like Blank Street get noticed quickly by students and commuters. What to watch next. Blank Street's public locations map still does not show a Philadelphia pin, a sign that the University City cafe is likely in the lease or permitting phase rather than ready to open. The locations list on Blank Street currently includes New York, Boston, Washington, D.C., and London but not Philadelphia. The Philadelphia Business Journal report did not include an opening date or a finalized street address, so for now matcha fans in West Philly will have to stick with their usual caffeine routine and wait for more details.
Marketing: Khloud pops up in Blank Street cafes. Khloud Protein Popcorn is teaming up with Blank Street Coffee to offer a limited-edition Vanilla Bean Khloud Matcha beverage that features a creamy blend of Blank Street's vanilla bean syrup, Khloud Dust, blue spirulina and vanilla bean yogurt. The drink will be available at select cafes in New York City and Boston for one week only and marks the nationwide debut of Khloud Sweet & Salty Kettle Corn at all Blank Street locations. The snack brand founded by Khloe Kardashian has been popping off since its springtime launch, landing in more than 2,500 retail doors within its first three months and outperforming other salty snacks in Target stores, according to chief commercial officer Jessica Lungareillo. Stay informed, stay competitive. Unlock the articles, expert interviews, and data reports that power the food and beverage industry. Join our community and stay ahead with exclusive insights from BevNET and Nosh.