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Banner Health

Nonprofit health system operating hospitals

Certified Patient Care Assistant

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent working knowledge is required.
  • Current Basic Life Support (BLS) certification is required.
  • A current Certified Nursing Assistant (CNA) credential in the state of practice is required for new hires and transfers. In Tucson, a current CNA credential in the state of practice is required for new hires; existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement.
  • Skills and abilities typically attained with one year of medical clerical experience, preferably in a hospital or physician office setting, or prior customer service experience are required.
  • Excellent organizational skills and effective human relations and communication skills are required.
  • Working knowledge of medical terminology, computer literacy, and keyboarding skills are required.
  • Depending on department assignment, a minimum passing score of 85% on an ECG or EEG test, with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity, is required.
  • Depending on department assignment, successful completion of a unit-approved basic electrocardiogram interpretation course, an electroencephalographic interpretation course, or on-the-job training is required.
  • Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, or in specified Banner medical group settings serving children in a behavioral health clinical setting must have an Arizona Fingerprint Clearance Card at hire and maintain it for the duration of employment, and sign an Arizona Criminal History Affidavit upon hire.
  • Employees working for Banner Home Care AZ must have an Arizona Fingerprint Clearance Card at hire and maintain it for the duration of employment.

Responsibilities

  • Assist patients with activities of daily living, including basic hygiene, mobility, and nutritional intake, to promote health and comfort.
  • Collect patient specimens and data, including vital signs, input/output, and other delegated measurements, in accordance with unit and facility policy and standards of care; document objective data and routine aspects of care and assist with specimen transportation.
  • Recognize and report abnormalities or changes in patients’ health status and responses to treatment to a licensed professional, and communicate patient status accurately and completely to other caregivers to promote continuity of care.
  • Perform procedures and use equipment as delegated by a licensed professional, consistent with demonstrated competencies and state scope of practice; procedures may include blood draws, Foley catheter removal, EKGs, and EKG monitoring.
  • Provide supplies, support, and assistance to medical staff and patients for unit-specific procedures under the direct supervision of a licensed professional.
  • Perform receptionist and clerical duties to support operating efficiency and communication within the department; participate in resolving customer problems or collect necessary information and follow through with the appropriate person.
  • Maintain complete patient records, including admission, transfer, and discharge information, progress notes, and consent forms; scan or file reports and chart forms, keep charting forms labeled and accessible, maintain patient education materials, and assist in ordering patient specimens.
  • Transcribe and process physician orders using the electronic medical record when required.
  • Maintain office, dietary, and medical supplies; complete requisition forms, reconcile supply orders on delivery, and monitor and track electronic equipment such as patient ID scanners and laptop computers to ensure equipment is accounted for and working.
  • Depending on assignment, assist with transporting patients, including pre-operative and immediate post-operative patients to critical care, and participate in operating-room turnover.
  • Work under supervision with responsibility for the assigned unit and interact with facility staff, patients, families, and physicians in a fast-paced environment.
  • Follow established policies, procedures, regulatory and accreditation requirements, and applicable professional standards; provide customers with a consistent service experience.

Desired Qualifications

  • In Arizona, Licensed Nursing Assistant (LNA) licensure is preferred.
  • Recent healthcare experience is preferred.
  • Successful completion of an approved unit secretary program is preferred.
  • Additional related education and/or experience is preferred.

About the Company

Banner Health

Nonprofit health system operating hospitals

Banner Health is a nonprofit health care system operating a large network of hospitals, clinics and home- and long-term-care services across six Western states. It runs 33 acute-care hospitals, Banner Health Network, university medicine programs and a mix of urgent care, family clinics, home care, hospice, pharmacies and a nursing registry to provide coordinated care. Its network links hospitals, physician groups and care sites to guide patients through primary, specialty, inpatient and end-of-life services, aiming to simplify transitions between care settings. Its goal is to improve community health by delivering broad, accessible, coordinated care and reinvesting profits into health services and community programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1999

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