Full-Time

Product Manager

Posted on 9/18/2024

FreshBooks

FreshBooks

201-500 employees

Cloud-based accounting software for businesses

Consumer Software
Fintech

Mid

Remote in Canada

Category
Product Management
Product
Required Skills
Agile
UI/UX Design
Product Management
Requirements
  • 4+ years of impactful product management experience
  • Ability to collaborate with a team of developers and UX designers to build great products.
  • Exceptional communication skills including the ability to communicate complex concepts in a simple and effective manner.
  • Strong data acumen and experience working closely with analysts to obtain data needed to support strategic decisions
  • Ability to think 'big picture' and develop a compelling vision for your product workstream.
  • Empathy is your strong suit: you can spend time with external and internal customers to develop a deep understanding of the challenges of small businesses.
  • Demonstrated ability to quickly learn, adapt, and apply knowledge in a rapidly changing landscape.
Responsibilities
  • Be a leader on a product workstream, an influencer in your product area, and an emerging voice in the product organization.
  • Clearly articulate the 'why' for the initiatives you work on to stakeholders, and craft a 4-5 quarter roadmap that will lead to the desired outcomes.
  • Be responsible for defining measure for success for your workstream and initiatives, establish meaningful leading indicators for proactive measurement with data analysts, and derive appropriate course of action based on results.
  • Organize and manage an agile team of developers, designers, and product marketing managers to execute and deliver desired outcomes for our clients.
  • Contribute to greater product initiatives that span across product areas and drive business outcomes, including acting as an advisor of our domain.
  • Collaborate with cross-functional teams (sales, support, business development, etc.) to ensure understanding of desired outcomes and how it aligns with product vision/mission.
  • Be the product expert when it comes to your product domain area, with emphasis on workflows within your product area.
  • Advocate for our customers and the products, spend time with customers to develop a deep empathy for the challenges of small businesses.

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their accounting tasks on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Company Stage

Debt Financing

Total Funding

$149.6M

Headquarters

Toronto, Canada

Founded

2003

Growth & Insights
Headcount

6 month growth

-13%

1 year growth

-16%

2 year growth

-30%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recent integration with Forwardly offers faster payment options and automatic reconciliation.
  • Expansion of Stripe partnership enhances user experience with embedded payment solutions.
  • Integration with Shopify positions FreshBooks to capture a larger e-commerce market share.

What critics are saying

  • Increased competition from market leaders like Bill.com and Stripe could impact market share.
  • Over-reliance on Stripe may pose risks if operational issues arise.
  • Rapid expansion may strain customer support, affecting service quality.

What makes FreshBooks unique

  • FreshBooks offers an owner-first accounting platform loved by businesses in over 160 countries.
  • The platform is known for its 11x Stevie award-winning customer support.
  • FreshBooks provides a user-friendly interface, even for those unfamiliar with accounting.

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