Senior Cloud and AI Operation Leader

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

KLA's IT group supports business growth and productivity by connecting people, process and technology around the world. We work to improve the technology that drives our business to thrive and focus on empowering employee use of technology. This integrated approach to customer service, creativity and technological excellence enhances employee productivity, business analytics and process excellence.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Key Responsibilities

Cloud Operations Leadership

• Lead and manage global cloud operations across AWS, Azure, and GCP.
• Develop and execute cloud operational strategies aligned with business objectives.
• Ensure high availability, reliability, and performance of cloud platforms.
• Provide executive reporting on cloud health, service availability, operational metrics, and risks.
• Manage a globally distributed cloud operations team and follow-the-sun support model.

Service Delivery & Support

• Provide Tier 2 and Tier 3 operational support for cloud infrastructure and platform services.
• Establish and manage 24x7 on-call support processes.
• Drive major incident management and root cause analysis.
• Develop SLAs, OLAs, KPIs, and operational dashboards.
• Ensure timely resolution of service requests, incidents, and problems.

Cloud Governance & Security

• Partner with Information Security teams to enforce security standards, policies, and compliance requirements.
• Ensure cloud environments meet regulatory and audit requirements.
• Implement security best practices including:
  • Identity & Access Management (IAM)
  • Privileged Access Management (PAM)
  • Network Security
  • Data Protection
  • Encryption
  • Vulnerability Management

• Standardize cloud operational processes across AWS, Azure, and GCP.
• Maintain cloud operating models.

Monitoring & Observability

• Implement enterprise monitoring and observability frameworks.
• Develop proactive alerting and performance optimization strategies.

Disaster Recovery & Business Continuity

• Define cloud DR strategies, RTO/RPO objectives, and recovery procedures.
• Conduct DR testing and business continuity exercises.
• Oversee backup and recovery operations for cloud workloads.

Cost & Capacity Management

• Manage cloud financial operations (FinOps).
• Optimize cloud spending across AWS, Azure, and GCP.
• Monitor utilization, capacity, rightsizing, and reservation strategies.
• Drive cost governance and budget planning.

Minimum Qualifications

• 10+ years of IT Infrastructure, Cloud Operations, or Platform Engineering experience.
• 5+ years in management or leadership role.
• Experience managing global cloud operations teams supporting enterprise environments.
• Hands-on experience operating AWS, Azure, and GCP production environments.

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement 

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer.