Office Manager

ESSENTIAL TASKS The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary. Coordinates, supervises and supports the administrative functions of the Emergency Services Department, including general office services, customer service, accounting and budget preparation and control. Assists the Director in administrative duties. Evaluates office operations and makes recommendations for changes in order to maintain office productivity and efficiency. Supervises subordinate clerical staff as assigned; supervisory duties include scheduling, instructing, planning and assigning work, reviewing work, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, and recommending employee discipline as appropriate. Reviews the work of subordinates for completeness and accuracy; evaluates performance and makes recommendations for improvement; offers training, advice and assistance as needed. Provides general administrative and secretarial support to senior staff, performing such duties as scheduling and coordinating meetings and appointments; compiling data for reports and studies; composing and/or preparing routine and confidential reports and correspondence; making travel and accommodations arrangements, etc. Prepares and maintains confidential employee files; monitors and records time and attendance records; processes and reviews payroll for accuracy; coordinates personnel issues with Human Resources Department as necessary. Monitors the department’s annual budgets and grant program budgets; processes accounts payable and receivable; prepares billing invoices; prepares bank deposits; reconciles accounts, and prepares related financial records and reports. Coordinates the procurement of equipment and supplies with Procurement and Finance department personnel; communicates with vendors to resolve billing discrepancies and to expedite orders.

Monitors the department’s hazardous materials program; plans and implements the mailing of invoices, collection of fees and preparation of permits; prepares related reports. Processes training requests for all volunteer fire fighters with the S.C. Fire Academy. Assists with emergency management training, exercises and implementation as required. Establishes and maintains effective and efficient record-keeping systems. Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors. Maintains contact with field personnel; transmits information regarding assignments and/or emergency situations. Performs other routine clerical work, including but not limited to preparing / typing reports and correspondence, copying and filing documents, sending and receiving faxes, entering and retrieving computer data, assembling materials, processing daily mail, etc. Receives and responds to inquiries, requests for assistance and concerns from other County departments, agencies, organizations, professionals and the public. Attends staff, committee and County meetings as required. Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills.

INVOLVEMENT WITH DATA, PEOPLE, AND THINGS DATA INVOLVEMENT:

Requires coordinating or determining time, place or sequence of operations or activities based on analysis of data or information and may implement and report on operations and activities.

PEOPLE INVOLVEMENT:

Requires supervising or leading others by determining work procedures, assigning duties, maintaining harmonious relations and promoting efficiency.

INVOLVEMENT WITH THINGS:

Requires handling or using machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner.

COGNITIVE REQUIREMENTS REASONING REQUIREMENTS:

Requires performing supervisory work involving policy and guidelines, solving both people- and work-related problems.

MATHEMATICAL REQUIREMENTS:

Requires performing addition and subtraction, multiplication and division and/or calculating ratios, rates and percents. Requires reading journals, manuals and professional publications; speaking informally to groups of co-workers, staff in other organizational agencies, the general public, people in other organizations; presenting training; composing original reports, training and other written materials using proper language, punctuation, grammar and style.

MENTAL REQUIREMENTS:

Requires doing clerical, manual or technical tasks requiring a wide range of procedures and requiring intensive understanding of a restricted field or complete familiarity with the functions of a unit or small division of an operating agency; requires normal attention with short periods of concentration for accurate results or occasional exposure to unusual pressure. VOCATIONAL/EDUCATIONAL AND EXPERIENCE PREPARATION

VOCATIONAL/EDUCATIONAL PREPARATION:

Requires Associate’s degree or specialized training that is equivalent to satisfactory completion of two years of college education with emphasis in office management, secretarial science, business or a closely related field.

SPECIAL CERTIFICATIONS AND LICENSES: Must possess or be able to obtain Notary Public certification; may be required to obtain additional certifications as deemed necessary by supervisor. Must possess a valid state driver’s license.

EXPERIENCE REQUIREMENTS: Requires over two years and up to and including four years.

AMERICANS WITH DISABILITIES ACT REQUIREMENTS PHYSICAL AND DEXTERITY REQUIREMENTS: Requires sedentary work that involves walking or standing some of the time, exerting up to 10 pounds of force on a regular and recurring basis, and routine keyboard operations.

ENVIRONMENTAL HAZARDS: The job risks exposure to no known environmental hazards.

SENSORY REQUIREMENTS: The job requires normal visual acuity and field of vision, hearing and speaking abilities, color perception.

JUDGEMENTS AND DECISIONS: Responsible for guiding others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine.

ADA COMPLIANCE Richland County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. Title correction and added class code, 2/2012, BPD

Compensation Range: $23.92 - $38.24