Full-Time
Customer Operations
Updated on 8/1/2026
Lassie
11-50 employees
Autonomous AI admin automation for healthcare practices
No salary listed
San Francisco, CA, USA
In Person
 Customer Experience & Support (1) |
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- Own implementations from kickoff to live workflows, making sure each office gets set up cleanly and sees value quickly.
- Coordinate system access, workflow setup, customer communication, and the operational details required to launch.
- Spot patterns in customer issues and turn them into better processes, product improvements, and internal tools.
Lassie builds autonomous AI agents to handle administrative tasks for small medical and dental practices, focusing on automating revenue-cycle workflows. The system directly accesses clinic insurance portals to retrieve reimbursement data, reconcile accounts, match payments to claims, update the practice's records, and verify bank funds. It integrates with existing practice software, complies with HIPAA data handling, and aims to replace repetitive back-office labor rather than merely adding tools. Lassie serves hundreds of practices across 49 states, saving around 30 hours per month per practice (with larger clinics saving over 100 hours) and pursuing scalable, HIPAA-compliant administrative automation for healthcare.
Company Size
11-50
Company Stage
Series A
Total Funding
$35M
Headquarters
San Francisco, California
Founded
2020
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Simplify's Take
What believers are saying
- Lassie saved practices 30 hours monthly in June 2026, equating to over $30,000 in cost savings per customer.
- The firm grew to 700+ practices across 49 states by June 2026, generating over $10M annualized revenue.
- Practices report 60–70 hours saved monthly with reduced errors after automating EOB posting via Lassie's AI platform.
What critics are saying
- Major dental EHR vendors like Dentrix may embed autonomous billing AI into their platforms within 9–15 months.
- H1's Doctor Graph AI strengthens CVS Health's provider directory, reducing back-office reliance on third-party billing tools within 12–18 months.
- Dental EHR vendors could eliminate standalone tools like Lassie by integrating similar AI agents directly into existing systems soon.
What makes Lassie unique
- Lassie is the only AI-native tool fully automating EOB posting with zero manual entry by June 2026.
- The platform achieves 98% autonomous payment posting, EFT reconciliation, and claims follow-up for independent practices.
- Lassie fits real-time deposit reconciliation with banking rails via Plaid and MX, connecting to major payers.
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