Service Center Associate

Overview

KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world.

The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide. It’s work that happens because of our motivated teams of doers and problem solvers.

Our Core Values define how we do business:• The Customer is Everything.• Relationships Matter. All of Them.• Question Things. Take Action.• Work Hard. Work Smart. Enjoy the Experience.• Growth Mindset.

It’s not just a job – it’s a step in your career!

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES• Unload, check in, and receive and put away product• Pick and pack product for shipment to customers• Document product configuration and physical characteristics for systematic management• Perform cycle counting and stock verification• Replenish primary pick locations from secondary storage locations• Transfer product between inventory business units based on set of guidelines• Storing, packing, loading for shipment• Receiving, building, shipping Kits/BOMS• Following safety techniques and participation in safety programs• Meeting productivity standards and ensuring accuracy of work to ensure set standards for inventory accuracy and customer satisfaction• Item look up and inventory functions including Shipping Manifesting system.• Operation of pallet jacks, fork trucks, lift trucks, reach trucks, order pickers, automated conveyers, and tape machines

SAFETY DUTIES & RESPONSIBILITIES• Adhere to, promote, and accept responsibility for compliance to Federal and Local Occupational Safety and Health Regulations, Industry Consensus Standards, and KGP Injury and Illness Prevention Program Manual• Participate in job site safety/hazard analysis

Qualifications

QUALIFICATION REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCEHigh School graduate or GED equivalent required. Requires demonstrated ability to learn and understand basic mathematical processes. Must have ability to read and understand work instructions

REQUIRED SKILLS

• Ability to read and understand basic instructions, short communications, and memos; draft simple written correspondence; and effectively communicate in one-on-one or small group settings with customers, clients, and colleagues.
• Proficiency in adding, subtracting, multiplying and dividing. Capable of performing calculations involving American currency and standard units of weight, volume, and distance.
• The ability to follow written, verbal, or diagram-based instructions and solve problems involving concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to listen and speak. The employee frequently is required to sit, use their hands to handle, touch, or feel objects, tools, or controls, and reach with their arms and hands.  

Specific vision abilities required by this position include close vision, color vision, peripheral vision and the ability to adjust focus. 

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate. BENEFITS• Medical, Dental, Vision and Supplemental insurance plans• Flexible Spending Accounts• 401(k) with Company match• Generous vacation, holiday, and sick/safe time• Pet insurance for our non-human family members

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law

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