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Cintas

Uniform rental, cleaning, and safety services

Service Manager

Account ManagementUpdated on Nov 14
Full-timeSan Leandro, CA, USA

About the Job

Requirements

  • A valid driver's license is required.
  • A high school diploma or GED is required.
  • Management experience is preferred.
  • Experience in industrial sales or customer service is preferred.
  • Availability to start within two weeks after the offer is made and accepted is preferred.

Responsibilities

  • Directly manage the customer-facing Service team, including hiring, performance management, and overall team performance.
  • Foster a safe working environment and provide leadership to the team.
  • Resolve customer-related issues successfully and maintain a high level of customer satisfaction.
  • Train the team on effective sales techniques.
  • Perform goodwill visits at customer sites.
  • Achieve sales, profit, inventory, and payroll goals; manage a budget and address operational issues affecting service.
  • Support direct reports by accompanying service representatives or visiting customers independently when necessary to assist with product or service pickup and delivery.
  • Drive a company-owned vehicle to and from customer locations and lift, carry, and walk products in and out of customer accounts while providing customer service.
  • Perform managerial duties.

Desired Qualifications

  • A bachelor's degree or equivalent work experience is preferred.

About the Company

Cintas

Uniform rental, cleaning, and safety services

Cintas provides a broad range of workplace services and products primarily in North America, including workwear rental and cleaning, facility services, first aid and safety supplies, and fire protection. It operates on a subscription model where clients pay recurring fees for uniform rental and maintenance, facility services, safety training, and safety products. The company delivers its services through a combination of on-site support, centralized distribution, and cleaning networks to keep workplaces safe, clean, and professional. What sets Cintas apart from competitors is its integrated, one-stop approach with a large national footprint, emphasis on operational excellence, and strong focus on customer service and regulatory compliance. The goal is to help businesses maintain safe, compliant, and professional environments by providing reliable, ongoing support and training through predictable, recurring partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Mason, OH
Founded
1929

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