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Richemont

Luxury-goods holding company acquiring maisons

Deputy Boutique Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeHamburg, GermanyIn-person

About the Job

Requirements

  • Completed school and commercial vocational training or an equivalent qualification, together with relevant professional experience in a comparable position.
  • Very good English language skills; additional foreign languages are advantageous.
  • Strong team and customer orientation, with a solution-oriented and structured way of working.
  • Strong organizational skills and communication abilities.
  • Flexibility and willingness to work shifts.

Responsibilities

  • Actively support the Boutique Manager in the operational management and development of the boutique.
  • Ensure smooth operation and continuous optimization of retail excellence processes.
  • Represent the Boutique Manager competently during the manager's absence.
  • Sell high-quality products and provide individualized advice and support to demanding customers.
  • Create sales-oriented staff schedules.
  • Ensure customer relationship management data is captured and derive targeted customer relationship management activities.
  • Manage the back of house, including inventory management, invoice creation, and processing digital customer inquiries.

Desired Qualifications

  • Additional foreign-language skills.
  • Relevant professional experience in a comparable position.

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size
10,001+
Company stage
IPO
Headquarters
Bellevue, Switzerland
Founded
1988

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