Full-Time

Full Time Branch Ambassador

Confirmed live in the last 24 hours

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Social Impact
Financial Services

Entry, Junior

No H1B Sponsorship

Lyndhurst, NJ, USA + 10 more

More locations: Berkeley Heights, NJ, USA | South Orange, NJ, USA | Newark, NJ, USA | Iselin, Woodbridge Township, NJ, USA | Saddle Brook, NJ, USA | Edgewater, NJ, USA | Union City, NJ, USA | Linden, NJ, USA | New York, NY, USA | Paterson, NJ, USA

Job requires in-person presence in New Jersey.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree (preferred)
  • 2+ years of Retail, Sales, or Banking Experience (preferred)
Responsibilities
  • Perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures.
  • Resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience.
  • Support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs.
  • Research and answer customer inquiries with the intent of enhancing customer retention and engagement by leveraging various tools and channels to recommend appropriate solutions.
  • Travel between branches in assigned local area and support the market that you are assigned.

Capital One offers a range of financial services, including credit cards, savings accounts, car loans, and business checking accounts, primarily in the United States. The company focuses on user-friendly banking solutions with no fees or minimums, making it easier for customers to manage their money. Capital One stands out from competitors with its commitment to financial inclusion and literacy, partnering with organizations to provide educational resources. The goal is to create a more accessible financial system for everyone.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Minna Technologies enhances customer experience with subscription management tools.
  • Collaboration with Worldpay improves payment security and efficiency for merchants.
  • Capital One's financial empowerment initiatives support community financial stability programs.

What critics are saying

  • Increased competition in subscription management tools may dilute Capital One's first-mover advantage.
  • Departure of key personnel like Joe Rodriguez could affect risk management oversight.

What makes Capital One unique

  • Capital One offers user-friendly banking with no fees or minimums for checking accounts.
  • The company emphasizes financial inclusion through community partnerships and philanthropic efforts.
  • Capital One's mobile app is a model for secure, user-friendly digital banking.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program