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American Red Cross

Delivers disaster relief and blood services

Leave of Absence & Accommodations Advisor

Compensation & BenefitsPosted on Nov 10
Full-timeRemote in USA$85k - $95k /yr

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 5 years of related experience, or an equivalent combination of education and related experience, is required; management experience cannot be substituted.
  • Demonstrated experience managing a high-volume caseload of complex accommodation and leave matters in a fast-paced environment.
  • Experience supporting a multi-state workforce and navigating varying state and local leave requirements.
  • Experience partnering with third-party leave vendors.
  • Interpersonal, communication, and consultation skills to navigate sensitive situations and build trust with employees, leaders, vendors, and cross-functional partners.
  • Conflict resolution and problem-solving skills.
  • Attention to detail and the ability to manage multiple competing priorities while maintaining accuracy and confidentiality.
  • Proficiency with HRIS, case management, leave management systems, and Microsoft Office applications.

Responsibilities

  • Maintain expertise in federal, state, and local leave and accommodation laws, including FMLA, ADA, PWFA, and related regulations, and provide guidance on complex employee situations while ensuring compliance and consistent application of policies.
  • Manage a high-volume caseload of leave and accommodation matters, facilitate the interactive process with employees, leaders, healthcare providers, and key stakeholders, identify effective workplace solutions, and achieve timely resolution.
  • Partner with the third-party leave administrator to oversee leave of absence programs, ensuring operational excellence, regulatory compliance, and a positive employee experience.
  • Build cross-functional partnerships with HR, Safety, Risk, Legal, and external vendors to implement regulatory changes, policy enhancements, and process improvements for leave and accommodation programs.
  • Analyze leave and accommodation data, metrics, and trends with third-party vendors and internal stakeholders, and translate findings into actionable recommendations to improve program effectiveness and service delivery.
  • Act as a liaison among employees, leaders, third-party vendors, Legal, and HR partners to resolve complex and sensitive leave and accommodation matters through communication, conflict resolution, and influence.
  • Assess program performance and recommend improvements to policies, processes, and service models.
  • Deliver guidance, training, and consultation to leaders and HR partners on leave administration, workplace accommodations, return-to-work practices, and related compliance requirements.
  • Influence stakeholders across the organization to drive consistent application of leave and accommodation practices while balancing employee needs, business objectives, and regulatory requirements.
  • Serve as a subject matter expert on HR and business initiatives, providing strategic consultation, risk assessment, and recommendations related to leave management, accommodations, and employee support programs.
  • Travel and participate in meetings and conferences throughout the chapter jurisdiction, state, and Red Cross system as needed.

Desired Qualifications

  • Union experience is a plus.
  • Knowledge of various state leave laws.
  • A consultative mindset.

About the Company

American Red Cross

Delivers disaster relief and blood services

The American Red Cross provides emergency relief and humanitarian aid by mobilizing volunteers, donors, and staff to respond to disasters and everyday needs. Its main activities include collecting and supplying blood, running disaster response operations, offering life-saving training (such as CPR and first aid), supporting military families, and promoting preparedness in communities. The organization works by coordinating volunteers, managing blood banks and donation drives, deploying resources during emergencies, and teaching people essential emergency skills. What sets it apart from many other aid groups is its nationwide network and established infrastructure that combines disaster response, blood services, and preparedness programs under one umbrella, backed by a steady flow of donations and volunteers. The goal is to prevent and relieve human suffering by being ready to help at any time, at home and around the world.

Company size
10,001+
Company stage
Grant
Total funding
$1.2M
Headquarters
Washington DC, District of Columbia
Founded
2002

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