Welfare Leader

Welfare Leader Summer 2027

Join a global company with international exposure as a Welfare Leader for Summer 2027! In this role, you'll play an important part in looking after the wellbeing of our international students, ensuring they feel safe, supported and cared for whenever they need assistance. You'll accompany students to medical appointments and hospital visits, provide reassurance throughout their care and make sure they receive the attention they need. Working as part of a team of Welfare Leaders and alongside the Welfare Manager, you'll be one of the key people students can rely on during their stay in Malta. If you're compassionate, responsible and enjoy helping others, this role is perfect for you!

What You'll Do:

• Support Students During Medical Visits: Accompany students to doctor appointments, clinics and hospitals, ensuring they receive appropriate medical attention promptly and safely.
• Provide Reassurance and Care: Stay with students throughout their medical appointments or hospital stays, offering practical assistance, reassurance and support.
• Ensure Daily Follow-Ups: Check in with students who are unwell, monitor their progress and make sure they receive the necessary ongoing support.
• Carry Out Welfare Checks: Conduct regular welfare checks to identify students who may need additional assistance or attention.
• Maintain Clear Communication: Keep the Welfare Manager and relevant teams updated on student welfare matters, ensuring information is communicated promptly and appropriately while respecting confidentiality and data protection requirements.
• Maintain Accurate Records: Document welfare cases, student updates and relevant information to ensure proper follow-up and continuity of care.
• Work as Part of a Team: Collaborate with the wider welfare team, cover shifts and remain flexible to ensure all students receive the support they need.
• Support Student Activities: On quieter days, take on a more hands-on role supporting activities and excursions, spending time with students and helping create a positive summer experience.

Who You Are:

• Compassionate, patient and approachable, with a genuine interest in helping others.
• Experienced in customer-facing roles, ideally with previous experience working with young people.
• Reliable and resilient, with the ability to remain calm and positive in challenging situations.
• Flexible and adaptable, comfortable working shifts, including evenings, weekends and on-call hours.
• Proactive and solution-oriented. You're confident using your own initiative and taking responsibility when needed.
• A strong communicator with excellent interpersonal skills.
• A team player who enjoys working with people from different cultural backgrounds.
• Knowledge of additional languages is considered an asset.
• Fluent in English and legally eligible to work in Malta (Maltese/EU passport or valid work permit).

Details:

• Duration: Contracts starting in June and running until August. Start date can be discussed.
• Schedule: Full-time, 6-day work weeks, including shift work.
• Safeguarding: All roles are subject to police conduct checks and character reference checks.
• Training: In-house training and support will be provided before and throughout the summer.

In line with the EU Pay Transparency Directive (Directive (EU) 2023/970) and Legal Notice 173 of 2026, the initial pay range for this role is €1,200 to €1,600 gross per month.

If you have a "go above and beyond" mindset, genuinely care about others and want to make a difference in the lives of young people, this is your opportunity! Join our Summer 2027 team and help ensure every student feels safe, supported and cared for while creating memories that will last a lifetime. Apply now!