Marriott International

Manages and franchises hotels around the world

Golf Concierge

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeSt. Petersburg, FL, USANo salary listedIn-person

About the Job

Requirements

At least 1 year of related work experience is preferred.
A high school diploma or GED equivalent is preferred.
The role requires the ability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
The role requires the ability to use computers and/or point-of-sale systems to enter and locate work-related information.
The role requires clear professional spoken language, accurate preparation and review of written documents, and appropriate telephone etiquette.
The role requires completion of safety training and certifications.

Responsibilities

Open and secure the golf shop for daily operations.
Check golfer receipts, start play, and maintain communication with the golf shop to support efficient course operations.
Maintain traffic flow on the golf course and assist golfers with carts and equipment.
Check in golfers arriving for lessons and answer questions about the course.
Distribute scorecards and pencils, and set up practice stations.
Wash, detail, clean, and restock ranger carts and golf carts.
Provide specialized training to golfers with special needs and provide emergency first aid or CPR as necessary.
Coordinate with Landscaping and Grounds regarding course or grounds maintenance needs, and maintain cleanliness of the golf course and golf-related areas.
Order and stock supplies for guests and communicate changes and services to golf staff.
Schedule golfers' tee times, total the tee sheet, and ensure the accuracy of daily totals.
Observe and monitor the practice facility to promote cooperative and safe play, and escort non-registered individuals off the course.
Track pertinent information for each tournament group.
Follow company policies and procedures, protect company assets, and meet quality assurance expectations and standards.
Welcome and acknowledge guests, address their service needs, and thank them according to company standards.
Assist management with scheduling employees and serve as a departmental role model.
Develop and maintain positive working relationships and support the team in reaching common goals.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Open golf shop for daily operation. Check golfer receipts and start play. Maintain lines of communication with golf shop to ensure efficiency of course operations. Maintain flow of traffic on golf course. Assist golfers with carts and equipment. Check-in golfers who arrive for lessons. Answer golfer questions about course. Distribute score cards and pencils. Wash and detail ranger cart. Provide specific/specialized training to golfers with special needs. Provide emergency first aid/CPR as necessary. Setup practice stations. Coordinate with Landscaping/Grounds regarding any course or grounds maintenance needs. Maintain cleanliness of golf course and golf-related areas. Order and stock supplies for guests. Communicate with golf staff regarding changes, services, etc. Schedule tee times for golfers. Total tee sheet and ensure accuracy of daily totals. Observe and monitor practice facility to ensure cooperative/safe play. Escort non-registered individuals off course. Clean, detail, restock golf carts. Track all pertinent information relating to each tournament group. Secure golf shop at the close of business.

Follow all company policies and procedures; complete safety training and certifications; and protect company assets. Welcome/acknowledge guests according to company standards, address guests’ service needs, and thank guests with genuine appreciation. Speak using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Assist management in scheduling employees and serve as a departmental role model. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

Recently Posted Jobs

Explore more opportunities at Marriott International

See more jobs