Financial Lending System Administrator - Business/Commercial Lending
Full-TimeDeadline 9/29/27
$34.56 - $51.84/hr
Mid
Bachelor's
Oceanside, CA, USA
In Person
IT OperationsEnterprise Applications
About the job
Requirements
A bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
At least three years of work-related experience.
Knowledge of financial services, preferably lending, including credit unions and credit union products, services, and operations.
Knowledge of project management skills, information technology processes, and financial institution operational processes.
Responsibilities
Ensure all data and lending systems operate effectively and efficiently in a safe and secure manner.
Review, manage, and implement system hotfixes and upgrades.
Communicate with management and department staff about system upgrades, including release notes.
Maintain ongoing contact with vendors and the loan origination system provider regarding future updates and enhancements.
Investigate current system design workflows and determine whether enhancements are available.
Facilitate the review and implementation of third-party vendor solutions.
Create and manage department reports, including tracking service-level agreements and key performance indicators.
Ensure the system manages compliance alerts for the appropriate user roles.
Gather and analyze data to support business cases, proposed projects, and system requirements.
Develop and execute test plans for in-house and third-party vendor enhancements, bug fixes, and large-scale implementations.
Provide release direction and support, including research, analysis, review, development, implementation, and monitoring of new or revised systems.
Perform project management activities for various initiatives.
Identify and implement process improvements throughout the department.
Assist in creating procedural documentation for the lending department.
Participate in disaster recovery and business resumption planning and testing.
Desired Qualifications
Experience with consumer, real estate, and commercial origination platforms and collections platforms.
Experience with Keystone, MeridianLink, Temenos lending and collection, Abrigo, and Empower platforms.
General experience in lending.
Overview
The Lending System Administrator serves as a technology expert for assigned enterprise lending applications to assist business units with development and ongoing support. They promote and facilitate communication and collaboration between and among department and users to maximize efficient and effective use of information technology in pursuit of Credit Union goals and objectives.
The role is responsible for maintaining, testing, and supporting lending systems in support of organizational functions and business processes. This includes gathering data, assisting in system enhancements, and providing troubleshooting support. The position applies communication, analytical, and problem-solving skills to help maximize the benefit of system investments while interfacing with internal staff and external vendors.
About Frontwave Credit Union:
Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, San Bernardino and Imperial counties. Founded in 1952, we have grown to 18 branches with 125,000 members and manage over 1.8 billion in assets. At Frontwave Credit Union, we are focused on creating consumer solutions to provide our members and the communities we serve with products and services that enhance the quality of life for our members through exceptional service and the progressive application of technology.
What’s In It For You:Competitive pay, 401k matching, mortgage and auto discounts.9-27 days of PTO per year (based on tenure), VTO and 11 paid holidays.Affordable medical, dental, vision health plans, and Flexible Spending Account.Employee Assistance Program with a variety of services.Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year.Culture of excellence and continuous improvement.We strive to be the best place you’ve ever worked!
Responsibilities
Includes the following non-inclusive list. Other duties may be assigned. All duties are to be performed in compliance with applicable laws, regulations and Credit Union policies and procedures.
Ensure all data and lending systems operate effectively and efficiently in a safe and secure This position is critical in assuring that value is delivered.
Review, management, and implementation of all system hotfixes and upgrades
Communication with management and department staff on system upgrades including release notes
Ongoing contact with vendors and LOS provider on future updates and enhancements
Financial services industry knowledge (prefer lending) and understanding of the business environment and trends as well as specific issues related to job responsibilities, this is accomplished through self-study, system alerts and training, formal and informal education
Investigates current system design workflow and determines if enhancements are available
Facilitates the review and implementation of using a third party vendor
Superior level of attention to detail and ensures accuracy of department activities
Creates and manages reports for department including but not limited to tracking service level agreements and other key performance indicators (KPI’s)
Ensures system is operating to manage compliance alerts for the appropriate user roles
Possess exceptional collaborative skills internally with branch/departmental staff as well as cross functionality with various departments to problem solve and advance ideas and innovation
Gather and analyze data in support of business cases, proposed projects, and systems requirements
Develops and executes test plans for both in house and third party vendor enhancements, bug fixes and large scale implementations
Provide release direction and support including research, analysis, review, development, implementation, and monitoring of new or revised systems
Perform project management actives on various initiatives
Identify and implement process improvements throughout the department
May assist in creating procedural documentation for lending department
Participates in disaster recovery and business resumption planning and testing
Qualifications
Bachelor’s Degree in Computer Science, Information Systems, Engineering or related field.
Minimum of three years of work related experience.
Experience with consumer, real estate, and commercial originations platforms and collections platforms is preferred.
Above average knowledge of financial services, more specifically credit unions and credit union products, services and operations. Strong knowledge and understanding of project management skills, information technology processes and of financial institution’s operational processes. Experience with Keystone, Meridianlink, Temenos lending/collection, Abrigo, and Empower platforms a plus as well as general experience in lending.
Salary Range: $34.56/hr - $51.84/hr
Service Excellence Standards
When joining Frontwave Credit Union, you can expect to be a part of a workforce committed to the following Service Excellence standards: • We see it. We own it. We get it done. • We ignite positive experiences. • We do things right every time. • We are collaborators - united, cohesive and engaged • We innovate and evolve. • We create memorable experiences for life. • We starts with me.