Product Operation Manager
TikTok
Product Operation Manager
TikTok
Short-form video platform with ads
Team Introduction With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. Job Description - Oversee daily operations and project management for TikTok Local Services livestreaming products. Collaborate closely with product and business teams to drive the development and implementation of livestreaming capabilities, improving conversion efficiency and driving business scale. - Act as a core bridge between business and product teams. Dive deep into frontline operations to deeply uncover and structure the real pain points and core needs of merchants, agencies, and users. Translate complex business scenarios into clear and effective product solutions. - Manage the end-to-end lifecycle for the launch of new livestreaming features and key campaigns. Lead the development of clear Go-To-Market (GTM) strategies and on-site support plans, manage overall project timelines, and ensure high-quality delivery of key objectives. - Establish a robust issue-tracking and feedback mechanism to systematically collect user experience issues and business feedback across the entire livestreaming funnel. Based on a profound understanding of users and business, maintain highly efficient and close alignment with product teams to drive continuous iteration and optimization of livestreaming products. - Summarize methodologies and best practices for livestreaming product operations. Build a data monitoring and performance evaluation system, continuously analyze core livestreaming metrics, and drive overall growth through data and business insights.
Minimum Qualifications - Bachelor's degree or equivalent practical experience. - 3+ years of experience in product operations, product management, or related roles within the consumer internet, e-commerce, or tech industry. - Hands-on experience driving tech projects, managing product features from ideation to rollout, and executing Go-To-Market (GTM) strategies. - Strong project management capabilities, with the ability to prioritize tasks, align cross-functional stakeholders, and deliver measurable results under tight deadlines. - Excellent communication skills with professional proficiency in English, capable of navigating and influencing within a fast-paced, highly matrixed global environment. Preferred Qualifications - Direct domain expertise in Local Services (O2O), Merchant/B2B platforms, Live Streaming, or Creator Tools. - Advanced analytical and data-driven problem-solving skills, with the proven ability to translate complex data and Voice of Customer (VOC) feedback into actionable product strategies and operational playbooks. - A demonstrated global mindset with a track record of collaborating effectively across international, culturally diverse, and cross-functional teams. - Entrepreneurial spirit and high adaptability, coupled with a deep passion for the creator economy, local commerce, and driving business growth from 0 to 1 and 1 to 100.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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