Care Co-ordinator - Domiciliary & Extra Care Services

Overview

We have exciting new opportunities available for Care Co-ordinators to join our domiciliary & extra care services in Ellesmere Port & Chester.

Salary: £29,973.84 per annum

Weekly Hours: 37.5 hours per week working on a shift based rota 7am – 3pm and 3pm-11pm including alternate weekends and additional on-call duties

Location: Ellesmere Port & Chester – office based with field support in both areas as required, a full UK driving licence and have access to your own vehicle.

Our services deliver compassionate, person-centred care to individuals in their own homes across Cheshire West and Chester. Working in close partnership with local authorities and other health and social care professionals, we support people to maintain independence, dignity, and quality of life at home. Our services offer a flexible range of both regulated and non-regulated support, tailored to meet individual needs. As a values-based charity, the people we support are at the heart of all decision-making, ensuring care is shaped by respect, kindness, and choice. 

As part of Making Space, we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community.

Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready are at the core of everything we do.

We are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for like-minded individuals to join our team on our mission to make a positive impact to those in our community who need us most.

Responsibilities

We are seeking a committed and flexible Care Coordinator to join our team, this role is primarily office-based; however, there is an expectation that employees will provide operational support in the field when required to meet business needs.

You will work as part as part of a team on a structured shift rota, ensuring service continuity and operational effectiveness, this is designed to promote a healthy balance between work and home life. You will be supported by a friendly and collaborative office team, alongside experienced departmental leads who are readily available to provide guidance and support in your role.

Key responsibilities will include:

• Responsibility for rota planning and scheduling to ensure the consistent delivery of support visits. This includes creating, implementing, and regularly reviewing.
• Provide field-based support when required to support operational demands
• Complete comprehensive assessments & care plans, maintaining high standards of person-centred care
• Provide effective staff supervision and appraisals, offering guidance and support to care teams to promote best practice and professional development
• Liaise closely with the people we support, their families, and care staff, while managing the day-to-day operational needs of the service to ensure safe, efficient, and high-quality care delivery
• Work collaboratively with colleagues and other professionals to ensure service delivery standards are met

To view the full Job description please click here.

Qualifications

Previous experience in scheduling or care coordination is essential and a level 3 in health & social care would be desirable.

The role demands strong organisational and communication skills, with confidence in managing staff rotas, maintaining accurate documentation, and providing effective support to care staff. The post holder must be able to work independently, prioritise workload efficiently, and maintain high standards of service delivery.

On joining  us you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.

Our organisation’s values are firmly embedded in everyday practice. We are committed to supporting and developing our staff while empowering the people we support to achieve positive outcomes, ensuring high-quality, person-centred care at all times.  We are seeking individuals who can showcase that their personal values align ours here at Making Space.

Benefits

We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.

Our current benefits include:

• Stream – Access up to 30% of your wages as you earn
• Electric Car Scheme (subject to salary sacrifice & National Minimum Wage regulations)
• Lifestyle benefits through Bravo Benefits and Health service discounts
• Holidays 25 days plus bank holidays subject to contract (pro rata for part time)
• We pay double time for Xmas day, Boxing Day and New Year’s Day
• Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
• Access to our library of learning through our e-portal
• Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
• We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
• Travel schemes including cycle to work, car maintenance and travel expenses.
• We run a colleague engagement hub with monthly and annual colleague awards
• Pension Scheme 3% employer contribution as a minimum
• Paid Sick leave

Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom.

Compensation: 29973.84 to N/A (GBP)