Celanese

Global producer of chemicals and materials

Business Relationship Manager - IT Relationship Management

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

A BS or BBA in Information Technology, Business, or a related field is required.
Five years of experience as a business analyst, preferably in data analytics and key performance indicators (KPIs), is required.
Familiarity with robotic process automation (RPA), Automation Anywhere, machine-learning frameworks, SQL, and optical character recognition (OCR) tools is required.
Familiarity with Snowflake, Alteryx, Power BI, and SAP Business Intelligence is required.
Knowledge of order-to-cash business processes, logistics, and warehouse management with SAP is preferred.
Ability to gather business requirements for dashboards and analytics tools and work with technical teams using Snowflake, Alteryx, Power BI, and SAP Business Intelligence to develop dashboards and KPIs is required.
Ability to collaborate with technical teams and business stakeholders on requirements gathering, testing, and solution delivery is required.
Ability to work with business stakeholders to understand processes, pain points, and opportunities for automation using artificial intelligence tools is required.
Ability to develop business requirements and functional specifications for Automation Anywhere, RPA, machine-learning frameworks, SQL, OCR tools, and JavaScript is required.
Knowledge of working with cloud service vendors is required.
Business knowledge and process-design skills are required.
Strong problem-solving and analytical-thinking skills, and the ability to learn new tools, are required.
Ability to analyze problems and provide clear recommendations is required.
Ability to collaborate with stakeholders, internal customers, external parties, and internal teams is required.
Excellent written and verbal communication skills are required.
Ability to work independently, manage one’s workload, multitask, and work under tight deadlines is required.
Willingness to travel when needed is required.

Responsibilities

Facilitate the implementation and support of IT solutions that enhance business functionality and overall performance while maintaining a high level of customer satisfaction.
Develop business requirements, functional specifications, and test cases; track project status and deliver solutions.
Work with data analytics and technical teams on solutions and enhancements, validate models, and ensure alignment with business goals.
Design and configure interfaces, oversee interface testing and data flows with third-party systems.
Analyze current business processes and scenarios and recommend or develop solutions to meet business needs.
Translate local and regional customer requirements into globally aligned, sustainable IT solutions.
Develop and evaluate plans and criteria for others to carry out, and provide direction and leadership to prioritize IT projects for CX and Supply Chain.
Maintain detailed knowledge of industry best practices.
Act as a customer and stakeholder liaison for troubleshooting; investigate, analyze, solve, and test problems and tickets; map business requirements, processes, and objectives; and develop product modifications to meet needs.
Maintain thorough knowledge of the organization and follow organizational standards for safety, security, project management, operations, and culture.

Overview

The Senior Specialist position in our IT departmant acts as the Business Relationship Manager for our Order-to-Cash processes at Celanese.

Responsibilities

Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction
Develop Business requirement, functional specification, test cases, track project status and delivering solution
Work with Data analytics and technical team for solutions/enhancements and validate models and ensure alignment with business goals
Design, configuration and Oversee interface testing, data flow with 3rd party systems
Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need
Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions
Develop and evaluate plans and criteria to be carried out by others; provide direction and leadership to prioritize IT projects for CX/Supply Chain
Considers and seeks detailed knowledge of industry best practices
Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs
Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)

Qualifications

BS or BBA in Information Technology, Business or related field
5-year experience as business Analyst preferably in Data Analytics, KPI
Familiar with capability of RPA, Automation anywhere, ML Farmwork, SQL, OCR Tools
Familiar with Analytical tool Snowflake, Alteryx, Power BI, SAP BI
Knowledge of business process for order to cash, Logistics, warehouse management with SAP Preferred

Required Skills:

Gather and develop business requirement on dashboard and analytics tool and work with technical team on Snowflake, Alteryx, Power BI, SAP BI to develop Dashboards and KPI.
Collaboration and technical team and business for requirement gathering, testing and delivering solutions.
Collaborate with business stakeholders to understand process, pain point and opportunities for automation using AI tools.
Develop business requirement and functional specifications for Automation anywhere, RPA, ML Farmwork, SQL, OCR Tool and Java scripting.
Knowledge of working with Cloud service Vendors
Business knowledge and process design skills
Strong problem solving and analytical thinking and adopt and learn new tools
Ability to analyze problems and provide clear recommendations
Able to collaborate with stakeholders/internal customers, external parties and Internal team.
Excellent communication skills, written and verbal
Must be able to work independently as well as a team player and can manage own workload
Able to Multi-task and work under tight deadlines
Must be an effective problem solver
willing to travel if needed

About the Company

Celanese

Global producer of chemicals and materials

Celanese produces and sells a wide range of chemical products and engineered materials for global customers in multiple industries. Its acetyl chain family, including acetic acid, vinyl acetate monomer (VAM), and acetic anhydride, serves as building blocks for coatings, adhesives, and textiles, while its engineered materials include high-performance polymers and composites for automotive, electronics, and medical applications. The company differentiates itself through a broad product portfolio, a strong emphasis on material science, global supply capabilities, and customer-specific formulations backed by ongoing research and development. Its goal is to deliver material solutions that meet customer needs across industries, supported by robust R&D and reliable supply to drive growth for both Celanese and its partners.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Irving, TX
Founded: 1918

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