Head of Sales Operations
About the job
- Strong experience in Sales Operations, Revenue Operations, Sales Effectiveness, or a similar role supporting a complex sales organization.
- Demonstrated experience personally building Salesforce reports and dashboards.
- Experience using Gong or similar platforms to understand and improve sales execution.
- Strong understanding of enterprise sales, including new business, renewals, pipeline management, forecasting, activity, account planning, and performance management.
- Strong analytical skills and the ability to turn data into clear management insight and action.
- Commercial judgment and the ability to quickly understand how a sales organization works and where it can improve.
- A highly hands-on operating style and a strong bias toward action.
- Experience leading a small team and working across a global organization.
- Partner closely with the Global Head of Sales and sales leaders globally on key priorities, operating challenges, and opportunities to improve execution.
- Identify inefficiencies, process gaps, and friction affecting sellers and managers, and develop practical solutions.
- Improve how Sales operates internally and how it works with functions that directly affect the sales motion, including Marketing, Pricing, Legal, and Revenue Operations.
- Bring structure to ambiguous problems and help move important initiatives from discussion to execution.
- Simplify processes where possible while introducing greater discipline and accountability where it improves performance.
- Personally design and build the Salesforce and Gong reporting environment used to manage the global sales business.
- Create visibility into new business, renewals, pipeline creation, seller activity, opportunity progression, campaigns, win rates, sales cycles, deal size, aging, and other key sales metrics.
- Translate management questions into dashboards and reporting at representative, manager, regional, and global levels.
About the company
LexisNexis Legal & Professional provides legal, government, business, and high-tech information through subscription-based access to a vast repository of licensed news publications and corporate data. Its offerings, such as Nexis AI, enable advanced research, intelligence gathering, and automatic document summarization for professionals in law firms, corporations, government agencies, and academic institutions. The platform works by delivering curated information and insights from millions of companies and publications via a search and analysis interface, helping users find accurate information quickly. The company differentiates itself with a long history of service, a broad, licensed data library across multiple sectors, and AI-powered tools that streamline research and decision-making. Its goal is to help clients make informed decisions, achieve a competitive advantage, and boost efficiency by providing trusted information and tailored analytics.
Company Size
5,001-10,000
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$30M
Headquarters
New York City, New York
Founded
1973
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Simplify's Take
What believers are saying
- Hong Kong adoption hit 96.5% in LexisNexis's 2026 APAC survey, signaling hungry buyers.
- Doctrine added 27,000 daily users and expands LexisNexis across France, Italy, Germany, Spain.
- Globe Law and Business acquisition on August 12, 2026 strengthens specialist content for premium subscriptions.
What critics are saying
- LexisNexis terms ban autonomous agents, exposing Protégé adoption to workflow friction and enforcement disputes.
- AI rivals and open-model tools commoditize research; hallucination scandals can erode trust quickly.
- If copyright lawsuits target training on licensed materials, LexisNexis faces core-content existential risk.
What makes LexisNexis Legal & Professional unique
- LexisNexis pairs 200 billion documents with Protégé, launched in Hong Kong on August 20, 2026.
- September 3, 2026 Doctrine acquisition deepens European legal AI, research, drafting, and analytics coverage.
- The September 1, 2026 EvenUp alliance embeds LexisNexis into personal injury workflows.
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Benefits
Parental Leave
Tuition Reimbursement
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↓ -3%1 year growth
↓ -3%2 year growth
↓ -3%LexisNexis Risk Solutions and IMS Work to Deliver the Future of Driving Intelligence, Going Beyond Traditional UBI with LexisNexis Drive Metrics and the IMS EdgeSDK. Technology · SEP 24, 2026 PR Newswire Strategic Relationship Utilizes Embedded On-Device Computing Enabling U.S. Insurers of all Sizes with or without UBI Programs to Take Advantage of Transpar... Strategic Relationship Utilizes Embedded On-Device Computing Enabling U.S. Insurers of all Sizes with or without UBI Programs to Take Advantage of Transparent, Cost-Effective Telematics Intelligence ATLANTA, Sept. 24, 2026 /PRNewswire/ - LexisNexis(R) Risk Solutions, a leading provider of data and analytics for the insurance and automotive industries, and IMS, a global connected insurance technology company, today announced the integration of the LexisNexis(R) Drive Metrics scoring model into the IMS EdgeSDK(TM) to benefit U.S. auto insurance carriers and consumers through an all-new smartphone-based telematics solution that gives drivers the ability to share driving data with their insurers. This integration enables more insurers to launch or improve existing usage-based insurance (UBI) programs, taking advantage of potentially significant cost savings, 50% or more[1], by eliminating cloud processing and storage fees associated with traditional telematics programs and reinforcing user transparency and data privacy. Integrating the Drive Metrics model into the EdgeSDK redefines how driving data is managed for auto insurance underwriting, supporting more precise risk assessment and more personalized pricing. Driving behavior information stays on the user's device while generating industry-leading scores and attributes that can be quickly incorporated into existing workflows and are consistent across LexisNexis(R) Telematics Solutions. While the collaboration between LexisNexis Risk Solutions and IMS facilitates a more cost-effective way to execute an insurer-led UBI program, it can also support use cases across the insurance continuum, potentially making normalized data accessible and scalable for a deeper understanding of risk and a better experience for consumers, from the point of quote to claim. Key Highlights * The IMS EdgeSDK with the LexisNexis Drive Metrics model can be seamlessly embedded into an existing insurance company app, or an insurer can utilize the IMS white-label app, reducing complexity and promoting scalability across an insurer's portfolio. * The IMS EdgeSDK integrated with the LexisNexis Drive Metrics model improves the operational expense of UBI, reducing costs up to 50% to 80%[2] by eliminating cloud processing and storage fees associated with traditional telematics programs. * Together, IMS EdgeSDK, incorporating the LexisNexis Drive Metrics model, generates driving scores and attributes that can be seamlessly integrated into an insurer's workflow via a single point of execution while keeping the user's data on their smartphone device. * The LexisNexis Drive Metrics model has been shown to provide 79% improvement above[3] standard rating factors. "The innovation of Drive Metrics and the sophistication of EdgeSDK disrupt the status quo, and what makes this approach especially powerful is the potential - smartphone-based driving insights, vehicle-generated telematics and the industry's broadest collection of insurance risk and claims intelligence, all to benefit insurers and consumers," said Jeffery Batiste, senior vice president and general manager, auto and home insurance, LexisNexis Risk Solutions. "Together, these data assets provide a more complete view of risk, helping insurers improve segmentation, strengthen underwriting decisions, streamline operations and increase confidence in the data used throughout the insurance lifecycle." "IMS EdgeSDK and LexisNexis Drive Metrics have the potential to make driving intelligence genuinely mainstream," said Paul Stacy, CEO, IMS. "Together, we're making it possible to put a powerful driving score mechanism into the insurance apps customers already know and use. This gives more drivers the opportunity to use their own driving data to unlock personalized pricing. This is the next-gen approach to usage-based insurance, simple and scalable. It creates a truly scalable foundation for pricing, engagement, and future connected insurance services." Drive Metrics and IMS EdgeSDK together redefine the cost structure of using telematics to assess driving behavior data by combining on-device computing with exclusive analytics from LexisNexis Risk Solutions. The cost and operational challenges of conventional UBI programs have traditionally constrained auto insurers' program growth objectives despite consumer demand for more personalized pricing and insurers' need for driving insights across their portfolios. About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with information-based analytics and decision tools that combine public and industry-specific content with advanced technology and algorithms to assist them in evaluating and predicting risk and enhancing operational efficiency. Headquartered in metro Atlanta, Georgia, the company has offices throughout the world, serves customers in more than 190 countries and territories and is part of RELX. For more information, please visit LexisNexis Risk Solutions. About IMS IMS is a global connected insurance technology company, helping insurers use driving data to improve pricing and underwriting, engage customers, manage risk and transform claims outcomes. Its award-winning DriveSync(R) platform supports data from smartphones, connected vehicles and telematics devices, while its latest Edge Intelligence(TM) capabilities bring advanced analytics directly onto the mobile device - enabling more transparent, privacy-conscious and cost-effective connected propositions at scale. Media Contacts: Annalysce Baker Sr. Communications Manager, Insurance [email protected] +1 678.436.1579 | [1] | Cost improvements based on U.S. market analysis of the average costs to implement and run an insurer-led UBI program | | [2] | Cost improvements based on U.S. market analysis of the average costs to implement and run an insurer-led UBI program | | [3] | Telematics-Based Scores Drive More Precise Ratings - Telematics-Based Scoring eBook | SOURCE LexisNexis Risk Solutions Published by News Desk · WeeklyReviewer The WeeklyReviewer news desk monitors breaking developments around the clock - sourcing, verifying, and publishing real-time industry news across business, technology, politics, science, sports, and world affairs. Every story that comes through the Live Wire is reviewed for accuracy before publication, keeping our readers ahead of the curve without the noise.
LexisNexis Risk Solutions launches self-calibrating AI fraud detection tool. LexisNexis Risk Solutions has introduced Emailage Adaptive, a self-calibrating artificial intelligence fraud scoring system designed to learn continuously from an organization's transaction data and confirmed fraud outcomes. The product arrives as financial institutions and digital businesses face faster-changing fraud patterns and increasing pressure to reduce friction for legitimate users. TNGlobal has previously covered LexisNexis Risk Solutions research on rising digital attack activity and the growing use of AI in fraud and identity systems. Emailage Adaptive analyzes signals including email, IP address, phone and address data and builds tailored models using an organization's own fraud feedback and industry context. Models recalibrate without manual tuning. The company said the system automatically recalibrates as new fraud patterns are confirmed, reducing the lag associated with manually updating fraud models. In testing cited by LexisNexis Risk Solutions, the system captured around 90 percent of fraud among the highest-risk transactions while reducing false positives by more than 80 percent. Those results come from company testing and should not be treated as universal performance guarantees across every deployment. The platform also provides reason codes intended to show which factors influenced a risk score. LexisNexis Risk Solutions positions this explainability layer as a way for fraud teams to understand automated decisions rather than relying only on a black-box score. Adaptive fraud models depend on feedback quality. Continuous recalibration can reduce manual model maintenance, but it also increases the importance of the data and labels used to train the system. If fraud outcomes are incomplete, delayed or incorrectly classified, an adaptive model may learn from weak feedback. LexisNexis Risk Solutions said Emailage Adaptive relies on a regular flow of customer transaction data, industry trends and substantiated fraud feedback. The system is designed to use those inputs to refine its scoring over time. That makes governance around data quality, review thresholds and model monitoring an important part of any deployment, especially where automated risk scores affect account opening, payment approval or other consequential decisions. Fraud teams are trying to reduce both losses and friction. Fraud controls increasingly have two competing goals: catching more malicious activity while avoiding unnecessary declines or manual reviews for legitimate users. Adaptive models are one response to that problem because they can be updated more frequently than traditional rule sets or manually tuned models. Their practical value, however, depends on whether improvements persist across changing transaction volumes, geographies and fraud types. LexisNexis Risk Solutions launched the product globally in September. The company said the system is designed for organizations that want more automated risk scoring without repeatedly rebuilding fraud models by hand.
LexisNexis Risk Solutions Identity Proofing for MyChart successfully integrates with Epic to help hospitals strengthen patient portal security. Sep 15, 2026, 09:30 ET Identity Proofing for MyChart is now available in the Epic Toolbox Program as part of the Identity Verification for MyChart Category, offering Epic customers modular identity verification and authentication solutions to support secure digital access ATLANTA, Sept. 15, 2026 /PRNewswire/ - LexisNexis(R) Risk Solutions, a leading provider of data and analytics, announced today that Identity Proofing for MyChart from LexisNexis(R) Risk Solutions is now available in the Epic Toolbox Program as part of the Identity Verification for MyChart Category. The toolbox designation validates that the solution aligns with the Epic integration and functionality best practices. "Being in the Epic Toolbox Program validates that our solution seamlessly aligns with Epic technical blueprints, providing healthcare IT teams with a predictable, repeatable deployment process," said Brad Bauer, SVP and general manager, healthcare, LexisNexis Risk Solutions. "By removing implementation complexity, we enable health systems to quickly protect patient accounts with robust identity proofing that preserves intuitive user workflows." The integration gives U.S. hospitals and health systems using Epic electronic health record systems convenient access to a modular suite of identity verification and risk decisioning tools designed to help protect Epic MyChart accounts and secure patient data while reducing unnecessary friction for legitimate users. Epic customers can select and combine capabilities based on their desired patient experience, operational priorities and level of assurance associated with risk tolerance. With integration available through the Epic Connection Hub, no custom development is required. The launch comes as malicious bot attacks jumped 59% in 2025[1], emphasizing the need for healthcare organizations to secure digital access across patient portals, digital front doors and workforce systems without slowing down care. As patient portals increasingly support high-value interactions such as account creation, login, account recovery, medical record access, messaging, scheduling and payments, hospitals need identity strategies that go beyond passwords or single-point verification. Identity Proofing for MyChart provides access to solutions that use AI and machine learning to analyze patterns across billions of identity events beyond healthcare interactions, giving organizations broader intelligence to apply layered identity proofing within existing workflows. "The stakes for patient portal security have never been higher," said Bauer. "Hospitals can no longer rely on static identity checks when patient portals are becoming central to how people access care, manage records and make payments. Identity Proofing for MyChart gives healthcare organizations a stronger, more adaptive way to verify identity and recognize trusted users." Identity Proofing for MyChart helps organizations assess risk across the healthcare identity access lifecycle and apply the appropriate level of assurance for each interaction. The solution suite offers a range of verification capabilities including digital identity, email, phone association and biometrics intelligence that leverage AI and machine learning to keep up with the latest threats. The suite can support NIST IAL2-level assurance and help organizations move beyond point-in-time identity checks toward risk-based decisioning. "These capabilities help health systems strengthen trust in digital access while preserving the usability patients and workforces expect," said Bauer. "The configurability of the suite of solutions allows healthcare organizations to keep routine interactions relatively simple while managing higher-risk interactions with stronger verification to help defend against emerging threats like synthetic identity fraud, forged documents and deepfake-enabled impersonations." About LexisNexis Risk Solutions LexisNexis(R) Risk Solutions provides customers with information-based analytics and decision tools that combine public and industry-specific content with advanced technology and algorithms to assist them in evaluating and predicting risk and enhancing operational efficiency. Headquartered in metro Atlanta, Georgia, the company has offices throughout the world, serves customers in more than 190 countries and territories and is part of RELX. For more information, please visit LexisNexis Risk Solutions. The Healthcare business of LexisNexis Risk Solutions empowers healthcare providers, health plans, pharmacies and life sciences organizations with advanced analytics and technology that can help with identity verification and authentication, provider data management and market data insights. For more information, please visit https://risk.lexisnexis.com/healthcare. Media Contact: Syed Shabbir Director, Communications Insurance and Healthcare LexisNexis Risk Solutions 816-572-7709 [email protected] Epic and MyChart are registered trademarks of Epic Systems Corporation. SOURCE LexisNexis Risk Solutions
Home media coverage former LexisNexis sales Director Mahendra Chaturvedi joins Lexlegis.ai. Sep. 02, 2026 at 4:10 pm Mr. Mahendra Chaturvedi has been appointed Senior Vice President - Sales at the Mumbai-based legal AI company, after more than two decades across LexisNexis and Thomson Reuters. Legal artificial intelligence company Lexlegis.ai has appointed Mr. Mahendra Chaturvedi as Senior Vice President - Sales. Mr.Chaturvedi joins from LexisNexis, where he was Director - Sales from April 2018. He brings thirty years of experience in the Indian legal information and publishing sector. He began his career in the sector at LexisNexis in August 2003 as Regional Manager - Sales (India), a position he held until September 2006. He then spent over a decade at Thomson Reuters, joining as Assistant Sales Manager in November 2006 and progressing through the roles of National Sales Manager and Senior Sales Manager before being appointed Assistant Vice President - Sales in March 2013. Mr.Chaturvedi left Thomson Reuters in April 2017 for Newgen KnowledgeWorks, where he served as Assistant Vice President - Sales for a year, before returning to LexisNexis in April 2018. He has been based in the Delhi region through most of his career, and has worked across institution, channel and enterprise sales. In his new role, Mr. Chaturvedi will lead the company's sales function and customer engagement across segments including law firms, in-house legal teams, professional services firms and institutional users. He will also be responsible for building out the field sales organisation as the company expands its enterprise business. The appointment comes as Lexlegis.ai moves from a research platform towards a wider set of operational legal products. The company's platform is organised around three core modules. Ask answers legal questions from a curated library of Indian statutes, judgments and circulars, with responses linked back to their underlying sources. Interact works against uploaded case files, producing summaries, chronologies and clause comparisons. Draft produces first drafts of legal documents. In April 2026, the company introduced MIRA (Machine Intelligence and Reasoning Assistant), a configurable agent product that groups the platform's capabilities into defined skills which customers can assemble by function. MIRA is presently available in beta as a hosted service, with on-premise and desktop deployment options at the request stage. Lexlegis.ai's data lineage runs back to 1998, when the founding team launched a search engine covering income tax and allied tax decisions. Work on a large-scale judgment database began in 2004, and in 2014 the team developed the National Judicial Reference System for the Government of India. The Lexlegis.ai platform itself was launched in 2025, and the company has said it is extending coverage to United States case law. "Mahendra has spent his career close to the people who actually use legal information in this country. As we move from a research platform towards a broader legal operating layer, that perspective is what we need guiding the customer side of the business." - Saakar Yadav, Founder and Managing Director, Lexlegis.ai "The way legal work gets done in India is changing faster now than at any point in the last two decades. What persuaded me is that this is built on Indian law from the ground up rather than adapted to it, and that every answer can be traced to a source. I look forward to taking that to a wider set of institutions." - Mahendra Chaturvedi, Senior Vice President - Sales, Lexlegis.ai
LexisNexis and EvenUp announce strategic alliance, bringing trusted legal AI to personal injury professionals. Mutual customers can seamlessly leverage trusted, citation-backed legal insights and agentic AI from LexisNexis(R) Protégé(TM) and AI-powered claims intelligence from EvenUp. September 01, 2026 08:00 ET | Source: LexisNexis NEW YORK and SAN FRANCISCO, Sept. 01, 2026 (GLOBE NEWSWIRE) - LexisNexis(R) Legal & Professional, a leader in information, analytics and AI-powered legal workflow solutions, and EvenUp, the first proactive AI platform built for personal injury law, today announced a strategic alliance that enables mutual personal injury law firm customers to leverage trusted, citation-backed legal insights and agentic AI from LexisNexis Protégé in EvenUp's Companion, with access to Lexis+(R) with Protégé(TM) for complex, end-to-end legal work and EvenUp's personal injury-specific case intelligence. Personal injury attorneys routinely move between claims analysis, legal research, case strategy, and document preparation, often across multiple disconnected applications. By enabling legal professionals to use EvenUp's AI-powered case intelligence and LexisNexis's trusted legal AI in the environments where they already work, the alliance will help firms work more efficiently, make better-informed decisions, and build stronger cases. "Personal injury attorneys shouldn't need a collection of disconnected AI tools to build one case," said Rami Karabibar, CEO and co-founder of EvenUp. "LexisNexis has built the gold standard in authoritative legal AI, while EvenUp has built the most comprehensive AI platform purpose-built for personal injury, spanning case intelligence, drafting, and the workflows that move a case forward. This alliance creates a more powerful experience for personal injury attorneys, enabling them to better understand the facts of a case, understand the law, identify what matters, and act on it." "Our priority is to deliver high-quality legal AI, support exceptional and efficient legal work, and meet our customers where they are," said Sean Fitzpatrick, CEO, LexisNexis Legal. "We're delighted to collaborate with EvenUp to help mutual personal injury law firm customers benefit from world-class legal AI in the environments where they already work, giving them trusted legal insight when they need it and the full power of Lexis+ with Protégé for complex legal work." Within EvenUp's Companion AI Assistant, LexisNexis Protégé for EvenUp will provide mutual customers with responses grounded in authoritative LexisNexis case law and statutes, with supporting source information and links to the underlying authority in Lexis+ with Protégé. Within Lexis+ with Protégé, mutual customers will be able to draw on EvenUp's personal injury case intelligence to inform their legal work, generate multi-format legal documents with agentic drafting, and save documents to the corresponding EvenUp case. The capabilities are expected to be available later this year. About EvenUp EvenUp is on a mission to close the justice gap with AI-powered technology that empowers personal injury firms to deliver higher standards of representation and fairer outcomes for millions of injury victims. EvenUp is the first proactive AI platform that streamlines workflows, automates documents, and provides actionable insights across the entire case lifecycle. EvenUp is backed by leading investors including Bessemer Venture Partners, B Capital, REV, the venture capital arm of RELX, which owns LexisNexis, Premji Invest, Lightspeed, Bain Capital Ventures (BCV), SignalFire, NFX, DCM, and more. About LexisNexis(R) Legal & Professional LexisNexis(R) Legal & Professional provides AI-powered legal, regulatory, business information, analytics, and workflows that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis(R) and Nexis(R) services. LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,900 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.