Full-Time

Sr. Site Reliability Engineer II

Updated on 5/17/2024

Smarsh

1,001-5,000 employees

Digital communications capture for regulated firms

Data & Analytics

Government & Public Sector

Fintech

Senior

Atlanta, GA, USA

Required Skills

Kubernetes

Python

MySQL

Git

SQL

Java

Postgres

Docker

AWS

JIRA

Jenkins

Terraform

Confluence

Linux/Unix

Requirements

Broad range of programming/scripting experience (i.e. Java, Python etc.)
Strong background in managing code with Git
Strong analytical and problem-solving skills
Versed in infrastructure as code (IaC) practices using Terraform
Kubernetes and/or EKS expertise
Proven experience with AWS cloud Platforms, PaaS, SaaS experience
Working knowledge and hands-on experience of VPC, AWS Transit VPC, Transit Gateway, Direct Connect methodologies
Experience managing continuous integration and deployment systems (Jenkins, Concourse, Argo)
Experience working with software development tools (Jira) and documentation collaboration platforms (Confluence, wiki, knowledge base, etc.)
Basic SQL querying knowledge (MySQL/PostgreSQL/MSSQL)
Experience with builds and packaging in a Linux/Java environment strongly preferred (ISO, rpm, etc.)
Experience with containerization (Docker, Kubernetes, etc.)
Strong networking knowledge (routing, firewall rules, nat policies, load balancing)
Minimum 5+ years of industry experience
Bachelor’s degree in Computer Science
Other combination of education and work experience

Responsibilities

Attend and actively participate in team ceremonies (stand-ups, retros, and planning meetings)
Coordinate efforts with globally dispersed teams
Respond to incidents coordinated by SRE and Incident Response teams
Document decisions regarding technology choices, best practices and process
Manage code bases using Smarsh engineering practices
Creatively solve problems in the SaaS Operations space, collaborating with SRE, Platform, Delivery, and Engineering team members
Develop tools and libraries for broader use by SaaS Operations and Engineering teams
Actively change code within current production systems to resolve incidents and/or enhance operational performance, following Engineering process for code change
Contribute to architectural conversations and plans
Actively identify areas for improvement
Other duties as assigned

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

We are seeking a Sr. Site Reliability Engineer II to join our growing Enterprise Engineering Team.

What will you do?

Attend and actively participate in team ceremonies (stand-ups, retros, and planning meetings).
Coordinate efforts with globally dispersed teams.
Respond to incidents coordinated by SRE and Incident Response teams.
Document decisions regarding technology choices, best practices and process.
Manage code bases using Smarsh engineering practices.
Creatively solve problems in the SaaS Operations space, collaborating with SRE, Platform, Delivery, and Engineering team members.
Develop tools and libraries for broader use by SaaS Operations and Engineering teams.
Actively change code within current production systems to resolve incidents and/or enhance operational performance, following Engineering process for code change.
Contribute to architectural conversations and plans.
Actively identify areas for improvement.
Other duties as assigned

What will you bring?

Broad range of programming/scripting experience (i.e. Java, Python etc.).
Strong background in managing code with Git.
Strong analytical and problem-solving skills.
Versed in infrastructure as code (IaC) practices using Terraform.
Kubernetes and/or EKS expertise
Proven experience with AWS cloud Platforms, PaaS, SaaS experience.
Working knowledge and hands-on experience of VPC, AWS Transit VPC, Transit Gateway, Direct Connect methodologies.
Experience managing continuous integration and deployment systems (jenkins, Concourse, Argo).
Experience working with software development tools (Jira) and documentation collaboration platforms (Confluence, wiki, knowledge base, etc.).
Basic SQL querying knowledge (MySQL/PostgreSQL/MSSQL).
Experience with builds and packaging in a Linux/Java environment strongly preferred (ISO, rpm, etc.).
Experience with containerization (Docker, Kubernetes, etc.).
Strong networking knowledge (routing, firewall rules, nat policies, load balancing).
Minimum 5+ years of industry experience.
Bachelor’s degree in Computer Science
Other combination of education and work experience

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Smarsh

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At Smarsh, employees are at the forefront of developing and implementing cutting-edge digital communication preservation technologies for some of the most regulated industries, including top financial and governmental entities. This focus on crucial and sophisticated technologies offers employees the chance to work in a dynamic environment that is pivotal in managing regulatory and reputational risks. Working at Smarsh means being part of a team that supports major global clients in navigating complex compliance landscapes, providing a unique and valuable experience in the industry.

Company Stage

Series D

Total Funding

$157.5M

Headquarters

Portland, Oregon

Founded

2001

Growth & Insights

Headcount

6 month growth

↑ 4%

1 year growth

↑ 1%

2 year growth

↓ -5%