Experience Design - Vice President
About the job
- At least 5 years of experience or equivalent expertise in user experience design or similar roles.
- Ability to create visual representations of user journeys, including storyboards, wireframes, and prototypes.
- Experience applying inclusive design and accessibility guidelines while incorporating diverse perspectives and abilities into design solutions.
- Ability to develop experiences that meet or exceed the initial proposal of a product or experience, including transformational innovation strategies and north star representations for customer-centric decision-making.
- Advanced technical literacy, including advanced understanding of client-side technologies, application programming interfaces, microservices, and technology-stack components and their impact on user experience.
- Expert-level Figma mastery, including design-system governance, evolution, and preparation of clean designs for artificial-intelligence-assisted builds.
- Develop and execute design and research strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas.
- Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints while leading end-to-end design initiatives within a specific domain.
- Drive adoption of inclusive design practices and accessibility guidelines, mentor junior designers, and foster a culture of diversity and inclusion.
- Collaborate with cross-functional teams to integrate user experience design into product development processes and ensure seamless, customer-centric solutions.
- Analyze market trends, gather user-research feedback, and use data insights to inform design decisions and optimize user experiences across platforms and channels.
- Establish the end-to-end experience vision, interaction model, and quality bar; align teams on principles, standards, and decision-making to deliver coherent journeys across channels.
- Implement modern marketing user experience and user interface design in a multi-brand context with strong sub-brand distinctions.
- Model artificial-intelligence-driven product design workflows.
- Present to executives with clear narratives and strong visual storytelling by explaining the rationale, showing options, recommending a path, and clarifying risks and mitigations.
- Serve as a player-coach leader in multi-pod execution.
- Design leadership or managerial experience.
- Practical experience using artificial intelligence tools in design to accelerate exploration, synthesize research insights, improve handoff artifacts, and generate design-to-code outputs while maintaining quality, accessibility, and compliance standards.
About the company
JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1799
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Simplify's Take
What believers are saying
- Growth is broad-based: every JPMorgan division posted record revenue in the June 2026 quarter, and trading jumped 35%.
- Stock grants gained value: shares rose 21% in three months, valuing JPMorgan at $965 billion in August 2026.
- Tech teams are well funded: JPMorgan's nearly $20 billion yearly tech budget is the largest in banking.
What critics are saying
- AI is shrinking some teams: Dimon said in July 2026 that AI cut up to 40% of certain roles.
- Plan on five office days a week: JPMorgan ended hybrid schedules for all staff in early 2025.
- It is fighting the president in court: Trump sued JPMorgan for $5 billion in January 2026 over his closed accounts.
What makes JP Morgan Chase unique
- It ranks first in investment banking: JPMorgan earned 9.3% of global deal fees in the first half of 2026.
- It trains future CEOs: 10 Fortune 500 chiefs were JPMorgan alumni in September 2025, fifth-most of any employer.
- Its payments arm is a hidden giant: JPMorgan says it processes $12 trillion a day across 160-plus countries.
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Benefits
Health Insurance
Flexible Work Hours
Paid Sick Leave
Paid Holidays
Growth & Insights and Company News
6 month growth
-9%1 year growth
-4%2 year growth
-4%Goldman Sachs posted its second-highest quarterly net revenue ever, $18.68 billion, while JPMorgan Chase and Bank of America missed expectations. Goldman's earnings per share were $17.01, against expectations of $13.02, driven by a 72% surge in equities revenue. JPMorgan reported $50.17 billion in revenue, below the $51.22 billion expected, and earnings per share of $5.57 versus $5.90. It missed on both for the first time in nearly three years, as fixed-income trading fell 4% to $5.4 billion and costs rose 12%. Bank of America's profit fell 17% to $6.93 billion, ending a six-quarter beat streak. Regulators had announced a $1.2 billion penalty against it a day earlier. Wells Fargo missed on revenue, at $21.87 billion against $22.31 billion expected. Morgan Stanley and Citigroup beat estimates. Bank chiefs said the US consumer remains resilient, though some analysts worry about credit as interest rates rise.
Momei Qu, head of venture at PSP Growth, says Goldman Sachs and JPMorgan are becoming artificial intelligence (AI) stocks. She told Bloomberg's The Close that banks are tied to the AI buildout through debt financing, potential initial public offerings (IPOs) and mergers, though earnings do not show it yet. Lending was a bright spot last quarter. JPMorgan, Citigroup, and Wells Fargo posted a record $56.5 billion in combined net interest income, and JPMorgan's $107 billion outlook, excluding markets, beat the $103 billion consensus. Qu said investors are split on AI valuations: one camp excuses thin margins and heavy spending, while the other wants proof of returns. Anthropic holds its pre-IPO investor day on Wednesday. Bloomberg Intelligence analyst Herman Chan expects the Anthropic IPO to lift Goldman Sachs and Morgan Stanley. He warned that slower AI spending could cut banks' fee revenue from data center bond deals.
Four of Wall Street's biggest banks reported third quarter dealmaking fees of $8.47 billion, up 15% from a year earlier but down 7.5% from a banner second quarter. Goldman Sachs, JPMorgan Chase, Citigroup, and Wells Fargo said activity remains strong despite market volatility and higher borrowing costs. JPMorgan chief financial officer Jeremy Barnum said deals were "delayed rather than canceled" after a slowdown in late September, when volatility widened the gap between what buyers and sellers would accept. Goldman's fees rose 22% to $3.2 billion, led by record M&A advisory revenue. Wells Fargo's rose to $894 million, and Citigroup's rose 9% to $1.35 billion. Goldman chief executive officer David Solomon said some companies postponed initial public offerings (IPOs) in September rather than accept valuations 10% to 15% lower.
Goldman Sachs' equity trading revenue jumped 72% year over year to $6.44 billion in the third quarter, almost twice the $3.47 billion from fixed income. JPMorgan Chase's bond desk missed estimates by more than $500 million. JPMorgan's fixed income revenue fell 4% to $5.4 billion, its first decline in more than two years. Its equities desk rose 49% to $5.0 billion. Herman Chan, a senior US banks analyst at Bloomberg Intelligence, blamed expectations of prolonged high rates, which kept clients on the sidelines in September. "Goldman was the gold standard for the third quarter," he said. Higher rates still helped lenders. JPMorgan's net interest income rose 12.8% to $27.04 billion.
JP Morgan chief executive Jamie Dimon has warned savers against letting AI bots manage their money. He said customers could be liable for mistakes made by an agent acting on their behalf. "If people are using them, they should understand the risk," he said. JP Morgan will not let outside agents inside the company, calling it too risky for clients and the bank. The warning clashes with Silicon Valley's push. OpenAI has launched a "personal finance experience" for paid ChatGPT users in the US, and Anthropic is reportedly testing a similar tool. McKinsey found a quarter of UK consumers use AI for financial tasks at least monthly. It estimates savers could move up to £700bn out of low-interest accounts on chatbot advice.