O

Oracle

Builds databases, business apps and cloud services

Senior Systems Software Engineer

Systems Software EngineeringConfirmed live in the last 24 hours
Full-timeNashville, TN, USAIn-person

About the Job

Responsibilities

  • Design, develop, and maintain standard and non-standard system software modules for managing, monitoring, and provisioning computer servers, storage, networking, and GPU subsystems in a hyperscale environment.
  • Independently design, develop, and deploy software layers and tooling to automate hardware provisioning and onboarding of servers to a large-scale fleet.
  • Integrate and validate system firmware with hardware components; collaborate on platform bring-up, firmware updates, platform-level diagnostics, and cross-layer debugging.
  • Diagnose and resolve issues across software, firmware, and hardware layers, working in DevOps and incident response paradigms to maintain reliability and availability.
  • Work closely with platform engineering, operations, firmware development, silicon and board vendors, and data center teams to support and troubleshoot hardware bring-up, provisioning, and lifecycle operations.
  • Independently design software solutions and analyze and help identify requirements to achieve business and operational goals.
  • Adhere to and suggest improvements to all phases of the software development lifecycle.
  • Develop new software features and enhancements following design specifications and develop documents to clarify software design and code.
  • Lead code reviews in designated areas to help drive improvements.
  • Debug and troubleshoot moderately complex software issues and develop fixes for identified issues.
  • Implement functional and non-functional software testing, quality assurance processes, software error logging, monitoring, and observability for effective debugging, ensuring review by a manager or lead throughout the process.
  • Conduct performance profiling and coding optimization.
  • Troubleshoot and resolve moderately complex issues related to application programming interface functionality and integration.
  • Implement moderately complex application programming interface versioning, lifecycle, and interoperability strategies.
  • Design and develop software, systems, and services aligned to predefined system architecture.
  • Collaborate with team leads to review work for alignment with software architecture.
  • Implement moderately complex performance optimization and scalability strategies in software design.
  • Collaborate within and beyond the immediate team to understand customer issues and align solutions.
  • Provide technical guidance and support to customers regarding customer-reported issues, independently, as needed.
  • Coach, mentor, and guide others to advocate for customers' interests and suggest product enhancements based on feedback.
  • Influence the team to ensure customer satisfaction through timely issue resolution and effective communication.
  • Implement customer issue and defect handling and training processes independently.
  • Investigate and troubleshoot complex product maintenance issues to ensure customer agreement on short- and long-term solutions, including future enhancements.
  • Collaborate with the team to establish and follow development practices and coding standards.
  • Ensure code quality and adherence to broad acceptance criteria during development.
  • Keep up-to-date with industry best practices and apply them to software development processes.
  • Implement secure coding practices to prevent security vulnerabilities.
  • Perform periodic maintenance and testing operations for systems that require upgrading or patching, including for critical vulnerabilities.
  • Drive improvements and ensure automation, testing, and debugging of systems to support service and product availability, health, support, and reliability.
  • Independently manage work, monitoring timelines and deliverables to keep projects or initiatives on track and meet requirements.
  • Proactively prioritize work and adapt to resource or timeline shifts, suggesting adjustments to maintain project efficiency.
  • Collaborate across teams to align on expectations and achieve shared objectives.
  • Build and maintain an understanding of business, stakeholder, and customer needs to support effective partnerships.
  • Independently identify and address standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate.
  • Analyze data and information from multiple sources to troubleshoot standard and non-standard errors.
  • Contribute to knowledge sharing and best practices.
  • Actively build knowledge and new skills or tools and stay current with industry trends and best practices.
  • Seek and leverage feedback and training to improve skills.
  • Contribute to a culture of continuous learning and knowledge sharing with team members.
  • Develop ideas and recommend updates to increase the efficiency and effectiveness of team processes, protocols, and workflows.
  • Seek input from team members on alternative approaches and methods for improving work.

About the Company

Oracle

Builds databases, business apps and cloud services

Oracle builds databases, business applications, and cloud infrastructure for companies and public-sector organizations. Oracle Database stores and processes business data, while Oracle Cloud Infrastructure provides computing, storage, and networking for applications and AI workloads. Fusion Cloud Applications support finance, human resources, supply chains, and customer service, helping businesses manage everyday operations and reporting. Customers pay for cloud subscriptions and usage, software licenses, support, hardware, and consulting, with deployment options in Oracle's cloud or their own data centers. Oracle was founded in 1977 and is headquartered in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
1977

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