Full-Time

Operations Specialist

Confirmed live in the last 24 hours

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Compensation Overview

$20.7 - $34.8Hourly

Junior, Mid

Company Historically Provides H1B Sponsorship

Concord, CA, USA + 2 more

More locations: San Francisco, CA, USA | Oakland, CA, USA

Category
Supply Chain Management
Operations & Logistics
Required Skills
JIRA

You match the following DoorDash's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 2+ years of autonomous and/or robotics operations background experience.
  • Strong skills in Google Suite applications such as Sheets, Docs, Slides, Forms, and Calendar
  • Ability to communicate via Slack clearly and effectively, both in writing and verbally.
  • Self-motivated, quick to learn, and able to perform well under pressure.
  • Well-organized and attentive to detail.
  • Foster a strong safety culture by ensuring operations are safe and efficient.
  • Experienced in Jira, issue reporting/ticketing tools to collect feedback, schedule fixes, and track progress.
  • Experience with debugging and triaging complex systems such as autonomous robots.
Responsibilities
  • Foster a culture of safety, inclusivity, and open communication within the team.
  • Become proficient in the software used for Remote Assistance operations.
  • Support robots by using our remote system to efficiently address their needs.
  • Collaborate with the team to identify inefficiencies, offering feedback to shift lead(s) to continually improve team efficiency.
  • Aid operators in their daily activities, ensuring adherence to Remote Assistance standards.

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, catering to individuals and restaurants alike. DoorDash operates a three-sided marketplace involving customers, restaurants, and delivery drivers, earning revenue through commission fees from restaurants and delivery fees from customers. The company's goal is to leverage technology to enhance the food delivery experience and continue expanding its market presence.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with The Home Depot opens new revenue streams in the DIY market.
  • Portable benefit pilot program may enhance driver retention and satisfaction.
  • Collaboration with Ibotta could increase customer engagement through digital promotions.

What critics are saying

  • Increased competition in cannabis delivery could impact DoorDash's market share.
  • Logistical challenges in delivering home improvement items may affect service quality.
  • Expanding driver benefits nationwide could increase operational costs, affecting profitability.

What makes DoorDash unique

  • DoorDash offers a unique three-sided marketplace connecting customers, restaurants, and Dashers.
  • Partnerships with non-food retailers like Home Depot diversify DoorDash's service offerings.
  • Entry into cannabis delivery taps into a new, growing market segment.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.