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KONE

Manufactures and maintains elevators, escalators, doors

Assistant Manager / Senior Engineer - Modernization Sales

Field SalesPosted on Nov 10
Full-timeKolkata, West Bengal, IndiaNo salary listedIn-person

About the Job

Requirements

  • A background in Engineering or an MBA.
  • At least 4 years of direct sales experience, with 4 to 8 years stated; elevator-industry experience is preferred.
  • A good understanding of market trends in sales and marketing.
  • A target-oriented, self-driven sales approach.
  • Excellent communication, interpersonal, and presentation skills.

Responsibilities

  • Proactively develop and create customer relationships in the assigned area.
  • In early project phases, drive solution-selling with architects, developers, consultants, and other influencers to ensure KONE solutions meet customer needs and create lifecycle value across KONE's product portfolio.
  • Create interest in and demonstrate the value of KONE's digital offering to influencers and customers.
  • Develop and grow KONE's position within the customer base or market area.
  • Create and communicate leads and sales opportunities for the wider sales team, including cross-selling opportunities.
  • Ensure customer satisfaction and resolve complaints with the KONE team.
  • Document customer and contact information and maintain accurate customer, influencer, and contact data in the CRM system.
  • Generate leads, opportunities, orders, and contracts to meet sales budgets and pricing targets.
  • Identify customer needs and design solutions to meet them.
  • Set optimal market pricing for each solution.
  • Request technical expertise from Customer Solutions Engineering during tendering for non-standard cases, in accordance with local policy.
  • Arrange pre-tender and pre-booking reviews and ensure a complete and accurate Sales-to-Operations handover.
  • Communicate the importance of site readiness to customers and include it in contracts.
  • Validate that customer orders align with the negotiation outcome, including terms and conditions, quality, and safety.
  • Remain accountable for projects until order booking.
  • Ensure the correct project categorization at the decision to start tendering by the gate approver.
  • Support the finance function with money collection.
  • Drive execution of an individual sales plan, including proactive and consultative customer visits.
  • Gather relevant field information about the market and competitors.
  • Provide timely and accurate reporting.
  • Document complete information about opportunities, tasks, and visits, including reasons for wins and losses.
  • Maintain accurate opportunity data in the CRM system.

Desired Qualifications

  • Elevator-industry direct sales experience.

About the Company

KONE

Manufactures and maintains elevators, escalators, doors

KONE designs, manufactures, installs, maintains, and modernizes elevators, escalators and automatic building doors for buildings worldwide. Its products move people and goods between floors in residential, commercial, and public spaces, enabling vertical transportation and safe access. Revenue comes from selling new equipment and from long-term service contracts for ongoing maintenance and modernization, creating both upfront and recurring income. What sets KONE apart is its ability to provide end-to-end solutions and a global service network, a strong emphasis on energy efficiency and sustainable design, and a broad portfolio that covers equipment, modernization, and door systems. The company’s goal is to support urban development by delivering reliable, energy-efficient vertical transportation and access solutions that improve people flow in modern buildings.

Company size
10,001+
Company stage
IPO
Headquarters
Espoo, Finland
Founded
1910

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